Maintenance Technician

Responsibilities:

• Drive your store team to focus on key financials including sales, conversion, hours and shrink.
• Ensure the achievement of customer satisfaction through strong customer service.
• Effectively train, coach and develop your team through Northern’s Fundamental Sales Training Program.
• Select, develop, build and motivate a high performance sales team.
• Maintain all aspects of expense control to maximize profit opportunity.
• Ensure visual presentation standards are used to support the sales focus.

Qualifications:

• 1-3 years retail management experience in a specialty store, preferably apparel.
• Proven ability to drive a result-oriented sales team.
• Proven leadership and coaching skills.
• Understanding of retail financial knowledge, and ability to recognize personal impact in driving sales.
• Demonstrated ability to recruit, select and develop top-level Associates.
• Excellent customer service approach with both internal and external partners.
• Some Community college or undergraduate University education, preferably in retailing or business.