Senior Laboratory Information Systems (LIS) Officer - (12720)

Senior Laboratory Information Systems (LIS) Officer - (12720)

Job Type: Regular Full Time

Organizational Department: Sinai Health -> Mount Sinai Hospital -> Pathology and Laboratory Medicine

Employee Group: Non Union

Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA

Travel Requirement: Not specified

Hours: 37.5 hours per week

Salary Scale: Not specified

Job Description:

The Senior Laboratory Information Systems (LIS) Officer is a leader who oversees Sinai Health’s Laboratory Information System (LIS), ensuring its full functionality, infrastructure, supporting tools, and applications are reliable and secure. The Sr. LISO has a detailed understanding of different LIS software modules and expected service level objectives. They lead, manage, and mentor the LIS Officers and supporting staff to maintain, secure, and enhance the functionality of the LIS. The Sr. LISO collaborates with Sinai Health’s Information Services (IS) leadership and hospital stakeholders in planning, designing, developing, implementing, and maintaining the LIS environment.

In this role you will:

• Plan and manage all LIS projects ensuring timely delivery of solutions and compliance with regulatory and infrastructure requirements.
• Co-coordinate LIS technical design and infrastructure including servers, storage, backup, networks, and supporting tools and applications.
• Manage and maintain reliable availability and capacity of the LIS, creating plans for disaster recovery, testing, and optimization of IT to support laboratory operations.
• Collaborate with the IS team for the selection of appropriate security solutions for the LIS and oversee the operations of these solutions.
• Provide LIS technical expertise across the organization’s IT roadmap and participate in the planning of strategic goals and their execution.
• Liaise with internal and external stakeholders for required integration and interface solutions to the LIS.
• Oversee daily monitoring and maintenance of all interfaces to the LIS to ensure integrity and security.
• Develop, implement, and maintain LIS policies, procedures, and training protocols in accordance with regulatory requirements.
• Participate in the preparation of RFPs for new laboratory equipment and systems.
• Oversee the implementation of upgrades and installation of new modules.
• Oversee the maintenance of LIS data and ensure compliance with privacy requirements.
• Provide on-call LIS support to the Help Desk.
• Communicate with stakeholders on scheduled/unscheduled downtimes.
• Inform stakeholders of any changes in the LIS that may impact patient care.
• Work collaboratively with Senior Managers and Lab staff to support LIS projects and initiatives.
• Participate in lab incident investigations and root cause analysis.
• Recruit and conduct performance appraisals of LIS officers.

Job Requirements:

• University degree or diploma in Computer/Information Science Technology.
• Current College of Medical Laboratory Technologists of Ontario (CMLTO) registration.
• Minimum of 5 years’ clinical laboratory experience in a healthcare/hospital environment.
• Completion of formal leadership or managerial training.
• Experience in a healthcare leadership position.
• Minimum of five years’ experience supporting a complex LIS system.

Skills and Knowledge:

• Experience with Laboratory Information Systems (LIS) such as Soft Computer, Beaker, Sunquest.
• Experience with Hospital Information Systems (HIS) such as Cerner, EPIC, Meditech.
• Experience with HL7 messaging and standards.
• Advanced knowledge of query language and protocols for data access and extraction (e.g., SQL, ODBC).
• Technical understanding of various operating systems and network architecture.
• Knowledge of security/cybersecurity best practices.
• Excellent written and verbal communication skills.
• Strong customer service and people skills.
• Excellent analytical and troubleshooting skills.
• Proven time management and prioritization skills.
• Proven ability to motivate and lead a high-performing team.

If you are ready to build your career within pathology and laboratory medicine, apply now and let us know why you’d be a great addition to our team.

Open Date: 1/6/2025

Posting Deadline: 1/20/2025

All applications must be submitted by 4:00pm on the posting deadline date.

Employment at Sinai Health is conditional upon the verification of credentials and compliance with health and safety policies.

Sinai Health is an equal opportunity employer and invites applications from all qualified candidates.