Senior IT & DevOps Engineer

Plotly is a leading innovator in data visualization and analytics, specializing in empowering organizations to make data-driven decisions. Our flagship product, Dash Enterprise, is revolutionizing the way businesses interact with and harness their data.

We are seeking a skilled and experienced IT & DevOps Engineer to join our team. As an IT & DevOps Engineer at Plotly, you will play a critical role in overseeing our infrastructure, security practices and ensuring the efficiency and reliability of our cloud-based systems. This role requires a strong background in SOC2 compliance, cloud cost management, Kubernetes cluster management, CI/CD pipelines, monitoring tools, customer support, and IT security.

The technologies you will be working with include but may not be limited to:

• SOC 2 Type 2 compliance
• Python, Bash, Go
• Terraform, Ansible
• Cloud cost management and optimization strategies
• Cloud security protocols
• Cloud management and provisioning
• Kubernetes clusters
• CI/CD pipelines
• Tier 2 support for infrastructure-related issues
• GCP, AWS, and Azure

Core job responsibilities:

• Own technical roadmap for IT, DevOps in collaboration with business stakeholders and individual team members.
• Foster a collaborative and inclusive team culture, promoting knowledge sharing, continuous learning, and professional growth opportunities for team members.
• Manage and maintain SOC 2 Type 2 compliance standards within our infrastructure.
• Implement and optimize cloud cost management strategies.
• Ensure cloud and IT security protocols are in place and up to date.
• Manage vendor relationships and software costs effectively.
• Oversee organization-wide IT services including onboarding, offboarding, and certificate management.
• Oversee and automate cloud management and provisioning, including Kubernetes clusters.
• Manage the development and maintenance of CI/CD pipelines.
• Provide Tier 2 customer and internal support for infrastructure-related issues.

Job requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in a DevOps, IT or similar role.
• Experience with security compliance and cloud security (SOC 2 Type 2 compliance preferred).
• Experience with all three clouds: GCP, AWS and Azure.
• Proficiency in cloud cost management and optimization strategies.
• Hands-on experience managing clusters, containers (Kubernetes preferred).
• Hands-on experience with CI/CD pipelines (e.g., Jenkins, Github actions).
• Familiarity with monitoring tools such as Grafana, Prometheus.
• Experience in managing cloud and IT security protocols.
• Strong organizational and communication skills.
• Strong communication and interpersonal skills with the ability to explain complex technical concepts to non-technical stakeholders.

Don’t meet all the requirements, but you feel you would be a great fit to our plot-legion? Don’t hesitate to apply!

What you can expect from us:

Why Plotly?

Unleash your creativity and shape the future of data analytics!

Founded by innovators and driven by our community of users and customers, we eagerly tackle every challenge, from crafting state-of-the-art UI for seamless data interaction to optimizing our graphing libraries and services for highly reliable performance. Our journey has only begun!

We are a tight-knit and quickly growing team where each member can make an immediate, meaningful impact. We take on complex problems, work hard, and are firm believers in the open-source mission. At Plotly, you'll work alongside a diverse team of first-class engineers, developers, scientists, and builders that challenge the status quo and set a high bar. We encourage each member of our team to explore and expand their skill sets continually, and to approach every problem with curiosity and an open mind. Together, we make it possible for people everywhere to share data and insights that make real impacts in business and around the world.

Plotly is an equal-opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. If you require any accommodations, please let us know during the application process.