Senior IT Applications Analyst

Senior IT Applications Analyst

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

This position will be based in our Burlington, ON facility.

Job Description

The Senior IT Applications Analyst is responsible for providing advanced troubleshooting skills in support of IT systems. They will have demonstrated subject matter expert (SME) level skills in the maintenance of Information Technology architecture, processes, and procedures and will assist in identifying areas of improvement and process control.

Key Accountabilities

1. Supports and administers Oracle JD Edwards, Insight/Hubble, Project Center, Microsoft CRM Dynamics, ReportsNow (DAS), Finance integrations for AP (Medius), AR (VersaPay), Electronic Data Interchange (EDI), etc.
2. Works with internal and external customers to troubleshoot issues on supported applications.
3. Experienced with systems integrations using REST APIs, BSSVs, SFTP.
4. Liaise with different business units to gather new requirements and create functional/technical process documents.
5. Maintains, tracks & keeps project status up to date on internal tracking systems like Azure, ServiceNow.
6. Supports in gathering data for IT KPIs and SLAs.
7. Participate in change management meetings and adhere to change process for production changes.
8. Creates and maintains thorough and complete technical documentation of the system configurations.
9. Participate in system upgrades, as well as coordinate system maintenance for the supported applications.
10. Maintains system performance by performing system monitoring and analysis, performance tuning, and system load/stress testing.
11. Ensures system access, auditing, and security controls are in place and compliant with security policy.
12. Contributes to the overall functioning of the team by maintaining awareness of best practices/emerging issues, both internally and externally, sharing best practices and building effective working relationships across the team and company.
13. Other duties as assigned.

Qualifications/Requirements

1. Bachelor’s Degree in related field or equivalent work experience (Computer science or Engineering).
2. 5 to 7+ years of related experience.
3. Hands-on experience on various JD Edwards modules including but not limited to Manufacturing, Sales & Distribution, Finance, and Master Data.
4. Knowledge on JD Edwards tables & relationship between the tables.
5. Knowledge of Intermediate SQL query.
6. Knowledge on Integration techniques in/out from JD Edwards.
7. Knowledge on JD Edwards Security is a plus.
8. Knowledge on JD Edwards Package build and deployment is a plus.
9. Able to effectively communicate technical concepts to other technical and non-technical staff members.
10. Excellent teamwork and team building skills.
11. Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision.

Capabilities and Success Factors

1. Decision Quality – Making good and timely decisions that keep the organization moving forward.
2. Manages Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
3. Plans & Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
4. Drives Results – Consistently achieving results, even under tough circumstances.
5. Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.

Total Rewards and Benefits

1. Competitive Salary
2. Medical, Dental, Vision, LTD, AD&D, and Life Insurance
3. Competitive vacation policy
4. 12 Paid Holidays
5. Annual Bonus Eligibility
6. Educational Reimbursement
7. DCPP with eligible matching

Equal Opportunity Employer

Zurn Elkay is an equal opportunity employer who provides an inclusive and diverse work environment. We are committed to providing reasonable accommodations for applicants upon request at any stage of the recruitment process.