Senior Integration Engineer (Support)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Integration Engineer (Support) Job Description Summary

Mastercard’s Identity Services organization develops and delivers world-class security products and services for customers across the globe. At Mastercard, we offer a real-time product that analyzes user activity to detect and mitigate industrial-scale attacks from hackers on user logins, account creation, purchases and other transactional placements. We solve real world security challenges and mitigate threats for some of the largest technology, eCommerce, and financial institutions in the world, including members in the top 5 of the Fortune 500.

Role

As a Senior Integration Engineer,

1. You will take on a key role in bringing Mastercard Identity Insights clients through the onboarding process, providing documentation, guidance, proposals and other activities needed to complete integration and successfully complete projects.
2. Own the end-to-end technical API integration and onboarding process for new and existing clients.
3. Internally, working with integration engineers, developers, technical relationship managers and analysts at Mastercard.
4. Are you comfortable joining calls or customer meetings, quickly learning the essentials of what our clients are trying to accomplish, navigate the social and technical challenges and plot out clear solutions?
5. Do you have experience in owning the documentation, proposal writing, integration guides, solution documents and writing or communication tasks as directed by the Integration Lead?
6. Are you a fast learner who can work in different programming languages and make difficult processes easy to understand?

This role is a Post-Sales role; it does not involve a sales function. This is a full-time position, with limited travel required.

All About You

1. Bachelor’s degree in Information Technology, Computer Science, Business or similar, or equivalent work experience
2. Demonstrated ability and success in a technology-oriented role
3. Exceptional social and interpersonal skills. Ability to engage with a range of stakeholders from any background
4. Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
5. Ability to drive change in a technical work environment
6. Ability to multi-task covering multiple projects
7. Strong problem-solving skills. Ability to take complex topics and break them down for others. Quickly identify root concerns and address them
8. Previous experience (in any capacity) helping others understand problems, understanding the bigger picture, and influencing their decisions in a way that helps them arrive at their goals
9. Ability to read and write code with prior experience working with third-party libraries and mobile SDKs

Bonus Assets

1. Prior experience as a developer in web development contexts
2. Experience or familiarity with native mobile environments
3. Knowledge of eCommerce, Financial and Software as a Service (SaaS) industries

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

Vancouver, Canada: $78,000 - $129,000 CAD