Senior Immigration Consultant

At Newland Chase, we pride ourselves on valuing our exceptional staff; ensuring they feel appreciated in their hard work. We encourage a work-life balance whilst also offering interesting and demanding roles that provide autonomy and a busy and varied workload. Our investment in technology for our staff means our in-house, bespoke system ensures compliance and efficiency for both employees and clients.

Our Vision and Mission focus our work, ensuring that maintaining customer and staff satisfaction are at the forefront of all we do. Newland Chase is part of the CIBT group of companies with the mission of expertly navigating complex visa and immigration regulations enabling people to visit, work and live around the world.

POSITION SUMMARY:

Consultants enjoy the opportunity to regularly communicate with clients and relevant authorities by email or telephone, while also ensuring that strict deadlines are adhered to. The Newland Chase Team and our customers come from different cultural and nationality backgrounds and this adds to the variety and diversity of our work. In return, Newland Chase will provide you with an interesting and varied role, career opportunities, and the ability to contribute directly to the success of a rapidly growing business.

DUTIES AND RESPONSIBILITIES:

• Carrying out volume corporate immigration client management and casework for Canada.
• Shows genuine interest and concern for colleagues, seeking to get the best out of them through harnessing their talents and personally supporting their growth through guidance, delegation, mentoring, and involvement in decision-making.
• To undertake all other reasonable duties as requested.
• Undertake advisory role with corporate clients under supervision of Lawyers.
• Draft and review application packages for categories of applications ranging from LMIA and IMP work permits to Provincial Nominee and Federal permanent resident categories.
• Monitor application deadlines and complete assigned work within the appropriate timeframes.
• Using sound judgment in assessing client risk and escalating potential issues to senior management in a timely manner.
• Taking care to consider alternatives and delivering appropriate decisions with minimal senior management involvement.
• Monitoring visa expiry dates and alerting the client appropriately.
• Ensuring that the appropriate client records are established and maintained and that key correspondence and documentation is saved into the client e-file.
• Ensuring that all work undertaken is in scope, is billed promptly on completion, and that additional fees are agreed in advance for additional services.
• Ensuring that the use of the corporate credit card is recorded in an accurate and timely fashion on the spreadsheet to facilitate accurate billing.
• Working with professionalism, honesty, and integrity maintaining confidentiality at all times and to model the company values.
• Ensuring the client receives appropriate news updates and alerts.
• To contribute to articles for publication in newsletters and external publications.

ESSENTIAL JOB REQUIREMENTS:

• Regulated Canadian Immigration Consultant (RCIC)
• Fluent, verbal and written in English
• 5+ years of experience handling Canadian corporate immigration cases

WORKING CONDITIONS/LOCATION:

• Office environment: exposure to computer screens, interaction with others in a remote office environment
• This position would be remote to start and may transition to hybrid.

PHYSICAL DEMANDS:

• Visual acuity; ability to view computer screen for full shift, approximately eight hours
• Sitting for extended period of time
• Manual dexterity for operating a computer, keyboard, and mouse
• Speaking for operating a phone with the ability to convey detailed information accurately and clearly
• Light lifting (no more than 25 pounds)

EQUAL EMPLOYMENT OPPORTUNITIES:

As part of our dedication to the diversity of our workforce, CIBT is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. If you need assistance or an accommodation due to a disability, you may contact us at HumanResources@cibt.com.