Senior Human Resources Generalist

Banff Caribou Properties is looking for a passionate and people-focused HR Generalist to join our team! In this dynamic role, you’ll support our employees and leaders across the company by providing expert HR guidance, hands-on support, and impactful training. You'll play a key part in fostering a positive, compliant, and inclusive workplace culture.

If you're a strong communicator, a natural problem-solver, and thrive in a fast-paced environment, we’d love to hear from you.

What You’ll Do:

• Be the first point of contact for HR-related inquiries from employees and managers.
• Develop and deliver engaging training sessions for employees and leaders.
• Coach and support managers on performance, conflict resolution, and employment standards.
• Respond to employee concerns with empathy and ensure appropriate follow-up and resolution.
• Manage the HR inbox and triage inquiries effectively and efficiently.
• Assist with WCB claims, modified work arrangements, and coordination with payroll.
• Track and coordinate mandatory certifications (First Aid, Food Safe, etc.).
• Maintain and update HR policies, procedures, and internal documents.
• Guide employees through immigration processes including PR and work permit applications.
• Provide support with our HRIS (Dayforce), including training and troubleshooting.
• Champion employee engagement and wellness initiatives.
• Identify and coordinate external funding opportunities (e.g., grants and bursaries).
• Participate in recruitment interviews and HR-focused events.
• Promote a safe, inclusive, and healthy workplace for all.
• Support with various HR projects and initiatives as needed.

What You Bring:

• Post-secondary education in Human Resources, Business Administration, or a related field.
• 2+ years of HR experience (hospitality industry experience is a bonus).
• Solid understanding of employment legislation (federal and provincial) and WCB practices.
• Skilled in training facilitation and leadership coaching.
• Excellent communication and interpersonal skills.
• Ability to manage sensitive situations with professionalism and care.
• Comfortable with Microsoft Office and ideally, experience with Dayforce or a similar HRIS.
• A high level of discretion, confidentiality, and integrity.

Why Join Us?

At Banff Caribou Properties, we believe in taking care of our people. You’ll be part of a collaborative HR team that supports a vibrant, growing organization. This is your chance to make a meaningful impact in the workplace and the community.

If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.

Please note: Only candidates selected for further consideration will be contacted.

BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Hospitality