Senior Fullstack Engineer, Technical Writing

Senior Fullstack Engineer, Technical Writing

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values.

An Overview of This Role

At GitLab, our Technical Writing team is responsible for ensuring that the documentation for all of our products is clear, correct, comprehensive, and easy to use. The Technical Writing team manages the docs.gitlab.com site and its content, processes, and tooling. As a Senior Fullstack Engineer on the Technical Writing team, you are central to the effective functioning of docs.gitlab.com.

It's an exciting time to join the Tech Writing team as an Engineer - we’ve just re-platformed the docs site to Hugo, and we are beginning to work with Marketing on a translation/localization project. We must keep the site stable and efficient while adding functionality. Partnering with the other Engineers on the team, you have the opportunity to help modernize, improve, and maintain the platform that is of utmost importance to people using GitLab. You’ll be at the leading edge of DevSecOps while collaborating with Technical Writers and the wider GitLab community.

What You’ll Do

• Develop features and improvements to the documentation site in a secure, well-tested, and performant way.
• Analyze and interpret highly complex data to arrive at actionable recommendations.
• Collaborate with the Technical Writing Director and other stakeholders (e.g. UX) to maintain a high bar for quality in a fast-paced, iterative environment.
• Advocate for improvements to site quality, security, and performance.
• Solve technical problems of high scope and complexity.
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review.
• Represent GitLab and its values in public communications around specific projects and community contributions.
• Confidently ship small features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects.
• Suggest and perform enhancements to the look-and-feel of the documentation website.
• Help support the Technical Writing team by answering team member questions and triaging/responding to issues.
• Coordinate with various stakeholders regarding site content or structure changes.
• Maintain and improve the CI/CD pipelines, build processes, and review environments.
• Improve content-authoring experience and tooling.
• Perform and/or coordinate/delegate resolution of any other docs site issues related to infrastructure, code, architecture, projects, security, CI/CD, builds, deployments, upgrades, performance, scalability, metrics, monitoring, etc.

What You’ll Bring

• Professional experience with Ruby and Rails.
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote; however, some roles may carry specific location-based eligibility requirements.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex, national origin, age, citizenship, marital status, disability, genetic information, discharge status from the military, protected veteran status, or any other basis protected by law.

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