Senior Executive Assistant to the CEO (22-month contract)

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

As a Senior Executive Assistant to the CEO, you'll be a key partner and trusted advisor, ensuring the smooth operation of the CEO's office. You'll act as a vital liaison between the CEO, our organization, the board, and the communities we serve. Your proactive support will foster collaboration, drive effective communication, and enable seamless operations. Additionally, you'll build and nurture relationships with internal teams and external stakeholders while engaging the executive administrative team.

This role is a 22-month contract that will be fulfilled primarily onsite at the Vancity head office location 4 –5 days a week, with some flexibility for remote work as needed.

A typical day would involve:

• Anticipating needs, providing timely updates, and managing all administrative support functions for the CEO, including triage and exchange of information, management and prioritization of calendar and meetings, drafting emails or messages, budget preparation, expense management, coordination of travel arrangements, and preparation and distribution of various materials.
• Liaising and building relationships with internal and external stakeholders (including members, the Board, regulators, community/business leaders, partners, and the general public) to support the leadership engagement and advocacy work of the CEO in the broader community and in driving Vancity’s agenda forward.
• Planning, coordinating, and executing high-profile events, member engagements, and senior leadership-related events to enhance visibility and influence within the industry and the local community to drive Vancity’s strategy and vision forward.
• Collaboratively organizing, coordinating, and participating in the Executive Leadership Team Meetings that enable effective strategic dialogue and decision-making processes while tracking follow-up or action items if necessary.
• Managing changing priorities and responding quickly to emerging issues, using sound judgment to assess the urgency and importance of issues requiring the attention of the CEO and the Executive team, while effectively managing meetings that optimize the CEO’s capacity.
• Communicating and working collaboratively with internal teams to support the CEO in delivering the organizational strategy and values.
• Providing oversight and guidance on best practices to the executive administrative team to enhance service support levels to our executives and senior leaders.
• Facilitating quarterly executive assistant team meetings that allow for team connection, timely updates, and a platform for discussion to allow for seamless executive and senior leader-level support.
• Providing support and insight in assessing and mobilizing executive assistant support requirements based on the needs of the executive team.
• Supporting the CEO in building a strong personal corporate brand by coordinating and monitoring social media presence, coordinating thought leadership opportunities, and speaking engagement opportunities that align with Vancity’s strategic priorities and vision of the future.
• Other duties as assigned.

You have:

• 5+ years of relevant experience as an Executive Assistant or similar administrative role. Experience in supporting C-level executives is an asset.
• Prior experience communicating effectively with leaders.
• Intermediate to advanced organization and prioritization ability.
• Intermediate to advanced knowledge and application of Microsoft Office suite products.
• Exceptional communication skills, both written and interpersonal, with a demonstrated ability to draft clear, professional correspondence and effectively engage with internal/external stakeholders.
• Experience planning and executing high-profile events.
• An interest in technology trends, an openness to learning new tools, and adapting how you work.
• Ability to handle sensitive and confidential information with discretion.
• Advanced ability to multitask in a fast-paced environment.
• Highly proactive approach to problem-solving, while seeking out opportunities to identify efficiencies.
• Lead and advise cross-functional teams on projects related to the CEO office or executive team.

You are:

• Collaborative – You thrive in collaborative environments and are eager to learn new processes and systems.
• Able to work independently – Taking a business request from problem statement through discovery by assembling the right stakeholders and subject matter experts.
• Influential – You seek to collaborate and work with cross-functional partnerships to get the work done effectively.
• A problem solver – Your skills to diagnose challenges and issues, develop innovative business solutions, and assess risks and opportunities that may affect the business have been put to good use.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $71,500 to $107,300 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until filled

A career at Vancity is more than just a job; you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits that offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people, and at Vancity, we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity, we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand, and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.