Senior Engineering Manager

As a Software Engineering Manager, you are an experienced 2nd line manager who will lead a software organization, consisting of multiple teams that are responsible for delivering highly scalable distributed services and applications. You will act as the anchor for building a top-tier team that will transform Information Management through technology that is smart, sophisticated, user-centric, and highly scalable. We're building teams and a culture that respects the craft of software engineering, applying our expertise to problems that really matter.

If you want to solve complex problems that make a clear and real-world impact in people's lives, join us!

Your Job:

As a Senior Software Engineering Manager, you will:

• Lead a team of talented Engineers who like to ship code and tackle hard engineering problems
• Be a hands-on 2nd line Engineering team manager who will spend up to 60% of your time on people management, recruitment and organizing teams, and 40% of your time in design reviews, sprint planning and other Agile artifacts
• Partner with peers across Engineering, Product Management, Operations, Support and Human Resources to drive delivery of cross-functional projects and address technical and resourcing challenges in your organization
• Mentor and guide the professional and technical development of your team members: help develop their careers and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals
• Build teams that are collaborative, inclusive, and respectful of each other
• Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members
• Instill a spirit of continuous improvement in the team's code, architecture, and processes
• In collaboration with Product Managers, Test Managers, and your Engineers, maintain a prioritized backlog and create short term and long term goals for your team
• Help your team build relationships across functions such as Support, Operations, Test, and other teams to ensure the continuing success
• Appreciate and advocate for information security and secure coding practices

About You:

• A degree in Computer Science or Engineering, or an equivalent combination of education and relevant experience
• 2+ years of experience as a 2nd line Software Engineering Manager or Senior Manager overseeing an organization of 20 people or greater, including managing 1st line Managers or Leads
• 3+ years of experience as a hands-on 1st line Software Engineering Manager or a Team Lead, managing a team of 3 people or greater
• 8+ years of software development experience, shipping enterprise-grade software, using multiple languages and frameworks
• Extensive people management experience, and experience aggressively recruiting for and building a software development organization
• Experience building and managing large, highly scalable distributed services, complex databases, microservices and APIs in service and resource-oriented architectures
• Experience with large complex databases and managing data quality and lifecycle issues
• Understanding of modern frameworks and techniques for building web application user interfaces
• Experience with any of the following is an asset:
• Java or .Net Core
• JavaScript
• React
• Docker or Kubernetes
• CI/CD systems
• Big Data technology
• Security in an enterprise environment