Senior Customer Solutions Architect - Cybersecurity Toronto

Senior Customer Solutions Architect - Cybersecurity Toronto

Location: Toronto, ON, CA

Status: Full Time

Schedule: Regular

Description

Are you ready to help our customers take their Cybersecurity to the next level?

As a Senior Cybersecurity CSA, you'll play an essential role in supporting our clients and sales teams to perform needs assessment, product demonstration, opportunity qualification, solution design and proposal development. You will perform consultative selling, conveying technical concepts effectively to senior management, business decision-makers and project stakeholders. You are self-motivated, proactive, and enjoy working in cross-functional teams. You will also be responsible for knowledge transition to post-sales implementation and project management teams to ensure the successful delivery of projects.

What you’ll do in this role

• Help attain regional sales growth and revenue targets
• Represent the TELUS Cybersecurity Solutions portfolio including managed security services, advisory and technical professional services
• Consult with clients to identify business requirements and qualify opportunities
• Develop technical recommendations, solutions, statements of work and proposals to meet customer requirements
• Participate in continuous improvement to evolve tools, processes, and service capabilities

Qualifications

Must Have:

• Minimum 5 years sales engineering or equivalent experience in IT or cybersecurity, including contributions to solution and proposal development
• Cybersecurity knowledge across controls and concepts such as NGFW, SASE, MDR/XDR, SIEM, SASE, Zero Trust, Cloud Security
• Ability to uncover and understand business requirements through a consultative process and associate technical solutions with business risk and outcomes
• Effectively develop and present technical recommendations
• Proven track record of sales success in large, complex cybersecurity projects
• Excellent communication, technical writing and presentation skills

Qualities:

• Self-motivated and accountable
• Navigates ambiguity, clearly communicates risks, anticipates issues, seeks clarification and sets clear expectations with stakeholders
• Committed to continuous improvement to develop and evolve security knowledge and capabilities

Great-to-haves:

• Bilingual: English and French - Strong asset
• Familiarity with GRC and Incident response
• Vendor certifications for the cybersecurity technology domains listed in the Qualifications section
• Industry certifications, such as ISACA CISM/CRISC, ISC2 CISSP/CCSP, SANS/GIAC, CSA CCSK

Salary Range: $106,000-$160,000

Performance Bonus or Sales Incentive Plan: $25,000-45,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.