Senior Consultant, Operational Resilience

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Global Operations Risk Management (GORM) Portfolio Management Group acts as a second line of defense (2LOD), ensuring that the bank's operational risk and control frameworks, policies, standards and procedures are understood and used effectively to manage operational risk. This includes working with assigned lines of businesses to identify, measure, mitigate and monitor operational risk. The Operational Resilience team is part of GORM Portfolio Management.

As Senior Consultant, Operational Resilience, you will play a critical role in safeguarding the bank’s most critical products and services during times of disruption. Reporting to the Director, Operational Resilience, you will assist with the oversight, governance, effective challenge, of the Operational Resilience team in the 1LOD and play a key role in initiatives to advance CIBC’s operational resilience and ensure regulatory compliance.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote. Details on your work arrangement will be discussed at the time of your interview.

How you’ll succeed

• Oversight and governance – You will provide oversight, governance, and effective independent challenge to the Operational Resilience Team in the first line of defense, and assist in the evolution of reporting, developing metrics, key performance indicators, and key risk indicators to support oversight.

• Regulatory compliance oversight – You will be responsible for monitoring the global regulatory and industry landscape to ensure CIBC is aligned with evolving requirements, communicating regulatory developments to key stakeholders, participating in regulatory gap assessments, leading regulatory risk assessments, and ensuring appropriate controls are in place to mitigate regulatory compliance risk.

• Relationship building – You will collaborate cross-functionally, working closely with a broad range of stakeholders across first and second lines, globally. Building strong relationships across risk management, compliance, technology, business continuity, operations and business teams.

Who you are

• You have a broad knowledge of CIBC’s business services and their operations.

• You can demonstrate experience in business continuity, incident or crisis management, disaster recovery, technology resilience, cyber security, supplier/vendor management, risk management, or compliance.

• It’s an asset if you have experience in establishing a strong controls environment, including designing and assessing the effectiveness controls.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Continuity, Business Continuity Management Operations, Communication, Control Frameworks, Crisis Management, Crisis Management Planning, Cyber Security Management, Decision Making, Group Problem Solving, Legal Regulatory Compliance, Operational Resilience, Operational Risk Management, Operation Risk Management, Regulatory Compliance, Report Development, Risk Analytics, Risk Assessments, Risk Control, Risk Governance, Risk Management, Technology Resilience, Vendor Management