Senior Consultant, Change Management

Senior Consultant, Change Management

Apply locations Toronto, Ontario Waterloo, Ontario time type Full time posted on Posted 4 Days Ago job requisition id JR00105663

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

How you will contribute?

• Develop and oversee execution of change management plans for Enterprise GenAI tools
• Identify and engage relevant stakeholders throughout the enterprise
• Support the creation of key messages, features and benefits, and FAQs for new tools
• Develop roadshow/roll-out visual presentation material (ex: PPT)
• Support the creation of how-to videos and training material for new tools
• Help plan and execute events and content related to new tool launches and upgrades
• Create leader toolkits to support awareness and adoption
• Support new tool testimonial development
• Update internal sites with related content and training material
• Adoption and usage metrics tracking and reporting
• Support recognition/award applications related to new tools
• Live demonstrations of the tool to internal and external users at events and roadshows
• Monitor the competitive landscape of GenAI tools for enterprise use

What you will bring with you?

• 2+ years of change management experience for a large organization
• Certification by a recognized change management program (CCMP, PROSCI, etc.)
• Experience rolling out projects and measuring results (adoption, usage)
• Strong data, metrics and reporting skills
• Ability to drive engagement with new digital tools
• Ability to deliver informative and visually impactful presentations and training material
• Excellent written and verbal communication skills
• Strong ability to articulate ideas and gain buy-in from senior leaders and executives
• High collaboration and stakeholder management skills
• Strong project management and time management skills
• A genuine interest in/avid user of digital tools and emerging technology
• A general understanding of the importance of regulatory, compliance and data privacy environment in financial services

What’s in it for you?

• Opportunities to learn new skills, grow and move into different roles
• Comprehensive training program with virtual classroom and ongoing learning to be set up for success
• Trusting, diverse and inclusive working environments
• Supportive leadership who’s focused on your success and well-being
• Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities
• We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:
  • Comprehensive benefits
  • Retirement & stock investment
  • Pay for performance reward
  • Wellness programs, benefits and health incentives
  • Paid vacation based on experience and additional days to support family care and personal emergencies
  • Time off for enrichment experiences through a Sabbatical program
  • Investment in not-for-profit organizations that are important to you

Salary Range: 84,000 - 138,000

Job Category: IT - Technology Services

Posting End Date: 29/12/2024

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.