Senior Consultant / Associate Partner – Solutions Delivery Manager – Canada Wealth Solutions

Do you have an extensive background in management of pension solutions? Do you have a genuine interest to understand the technical details and ensure that the solutions meet clients’ expectations? Are you looking to join a winning Canadian team working on ambitious projects? Aon has the opportunity you have been waiting for!

Aon is looking for a Solutions Delivery manager (Senior Consultant or Associate Partner level) for our solutions team within pension administration. The team works closely with clients and internal teams to implement solutions for clients and manage internal projects. This is an excellent opportunity for an experienced subject-matter expert with strong technical experience (both pension technology) and client management abilities.

This can be a hybrid or virtual role with occasional visits to our Montreal or Toronto offices, as well as Canadian clients.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Solutions Delivery Manager works closely with clients and internal teams:

• Establish and maintain a requirements traceability matrix (Requirement, Design, Implementation, Testing) – between the client, Aon and third-party stakeholders, and between internal operations and the IT teams.
• Oversee end-to-end delivery to client ensuring all requirements are traced and fulfilled, as a business leader on a pension implementation project.
• Participate in the project communication and governance plan to accurately and consistently reflect the requirements, how they are met by the solution and delivered to the client.
• Understand project dependencies, risks and manage stakeholders’ expectations throughout the project.
• Help define, direct and manage the project scope with all stakeholders.
• Identify process improvements opportunities for the client, outline their value and support the change order process.
• Identify internal process improvements opportunities.
• Influence solution roadmap to materialize improvement opportunities and meet market needs.
• Closely work with project managers and other business leaders to proactively manage project changes.
• Follow project manager discipline to ensure consistency of the implementation project plan.

How this opportunity is different

Our highly collaborative team drives innovation through ideas and implementation of solutions that allow an enhanced digital member experience and more efficient internal processing. You will have the ability to work on exciting projects and help elevate the Canadian pension administration services to a new level of excellence.

Skills and experience that will lead to success

The Solutions Delivery Manager is an extremely detailed self-starter, can self-manage their workload and projects, and adapt to the audience and evolving priorities.

• Bachelor's degree (preferably in actuarial science, business administration, math, finance) or equivalent work experience.
• Over 10 years of pension implementation work experience, including over 5 years in a project leadership role.
• Strong interpersonal skills, especially specific to persuasion, influence, and negotiation.
• Has a track record of being able to influence indirect parties and shared services functions to accomplish client objectives.
• Exhibits leadership and decisiveness under ambiguous circumstances, can create a positive team environment; encourages collaboration and information sharing with team members; leverages individual strengths of team members.
• Demonstrates excellent organizational skills.
• French / English bilingualism required due to frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.