Senior Communications Advisor

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Toronto Transit Commission
Old Toronto
CAD 100,000 - 125,000
Be among the first applicants.
2 days ago
Job description
JOB INFORMATION
Requisition ID: 10360
Number of Vacancies: 2
Department: Corporate Communications (20000063) - Corporate Communications (30000081)
Salary Information: $92,528.80 - $115,697.40
Pay Scale Group: 9SA
Employment Type: Regular - Hybrid
Weekly Hours: 35, Off Days: Saturday and Sunday Shift: Day
Posted On: January 27, 2025
Last Day to Apply: February 9, 2025
Reports to: Manager of Corporate Communications

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA, has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities, which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity, and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

We have an exciting opportunity in our Corporate Communications Department. We are currently hiring two (2) Senior Communications Advisors.

What You Will Do

You will be responsible for the management of communications projects; overall administration and editorial direction of corporate publications and communications; and provision of internal and external communications plans and communications products that enhance corporate image and relations with internal and external audiences. You will oversee the planning, writing, and production of communications products for print and online that enhance corporate image and relations with internal and external audiences.

As the Senior Communications Advisor, you will also provide communication advice and counsel to internal clients, senior management, executives, and TTC Board members. In addition, you will write and develop issue notes and briefing notes; write and disseminate media material; assist with media relations; plan and execute media events; and develop key messages when acting as TTC spokesperson. You will establish and maintain Toronto media networks and good working relationships, including with mainstream media, bloggers, and transit advocates.

In addition to the above, you will support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. You will help to remove barriers and accommodate employees and customers (within your area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

What Qualifications Do You Bring?

  • Completion of a post-secondary degree/diploma in Communications, Journalism, Public/Media Relations, or the equivalent, combined with seven to ten years of directly related work experience.
  • Strong knowledge of communications, journalism, and public relations concepts, principles, and techniques.
  • Excellent knowledge of the corporate communications field including various forms of internal and external communications such as printed materials, social media, video, film, TV, and radio.
  • Excellent research, writing, editing, and presentation skills.
  • Sound judgment and the ability to exercise discretion and sensitivity; excellent communication and interpersonal skills, and the ability to establish effective internal/external working relationships.
  • Excellent analytical and problem-solving skills as well as strong planning and organizational skills to coordinate multiple projects from concept to execution and meet time-sensitive deadlines.
  • Strong technical skills in Microsoft Office combined with applied knowledge of desktop design, publication/production/presentation software and new technologies, digital and social media communications, and print, television, and/or radio production.
  • Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and related orders including disability accommodation and accessibility requirements pertaining to passengers and employees.
  • Excellent organizational skills with the ability to organize and prioritize work while meeting stringent deadlines.
  • Ability to manage competing priorities and demands in a rapidly changing environment.

What Skills Do You Bring?

  • Plan and organize activities/projects to meet section and organizational goals.
  • Communicate in a variety of mediums.
  • Create and deliver presentations in various formats.
  • Use office technology, software, and applications.
  • Provide specialized consultation.
  • Apply analytical skills.

What We Offer?

  • Commitment to creating a diverse, equitable, and inclusive culture that promotes a sense of belonging, representation, and reflects the needs of the communities we serve.
  • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and make the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
  • One of the great benefits of being a full-time TTC employee is becoming a member of the TTC defined pension plan.
  • A comprehensive package that covers health, dental, vision, and more.
  • Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism, and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to Indigenous, Black and racialized groups, people with disabilities, women, and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred, or promoted into positions where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship, and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
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