Senior Claims Advisor, Bodily Injury

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Benefits to Joining Allstate:

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to $400 back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back

Job description:
Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Bodily Injury focused professional to join our team! Reporting to the Bodily Injury Claims Manager, you will be responsible for investigating and settling Bodily Injury cases by thoroughly examining coverage, liability, and quantum, while adhering to territorial quality and disposition guidelines.

Role Designation: Remote

Accountabilities:

• Interpret insurance policy wordings and maintain a proactive diary system to keep files updated
• Investigate losses for valid coverage & collaborate with underwriting as required
• Determine liability and quantum assessment on files with moderate to high complexity
• Maintain appropriate reserves based on exposure
• Comply with file handling & service standards as outlined in Best Practices
• Participate in various file committees as required and work closely with defense counsel on some litigation files with agreed upon complexity
• Negotiate settlements with plaintiffs and solicitors to resolve claims within authority granted
• Understanding of legislative changes and trends in the insurance industry and assist in strategy development as needed

Qualifications:

• Minimum 3 years Bodily Injury Claims experience
• Ability to handle injury claims of moderate to high complexity
• Strong time management and organizational skills as well as the ability to work in a fast-paced environment
• Strong critical thinking skills to identify strengths and weaknesses of claim
• Strong written and verbal communication skills with a commitment to providing outstanding customer service
• Enrolled in, or completion of, CIP designation is an asset
• Bilingualism is an asset

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.