Senior Business Continuity Planner

What you’ll do

The Senior Business Continuity Planner is a member of the Enterprise Crisis & Business Continuity (eCBCM) Team. The eCBCM Team is accountable for managing the Enterprise Business Continuity Program which includes the development of a sustaining process to continually monitor and enhance integrated continuity programs and plans, including crisis response and operational resiliency. Major responsibilities will include:

• Contributing to the development and maintenance of the enterprise-wide business continuity management program, including supporting the lines of business and corporate functions with identification of business resilience risk exposure through facilitation of business impact analysis and risk assessments.
• Analyzing applicable contingency and recovery plans to identify opportunities to enhance their business resilience plans.
• Working with business units to update Business Impact Analysis (BIA) and identify critical processes, supporting resource requirements and their dependencies.
• Maintaining BIA information to ensure usefulness and applicability for strategy design and maintenance.
• Partnering with the business to develop resiliency plans that can support the response and recovery of critical business processes and functions when a significant business disruption occurs.
• Supporting the Operational Resilience program by gathering and sharing data from the business through BCM lifecycle work.
• Guiding business leads with BCM responsibilities to ensure their business continuity processes are in alignment with regulatory requirements, the enterprise business continuity management program, and quality standards. Provide useful feedback while maintaining a proper balance between partnership and effective challenge around resilience objectives.
• Facilitating review of resiliency plans, identifying gaps and areas of improvement.
• Facilitating tests, gathering results, producing test reports, implementing action plans, coordinating and preparing training material, participating in business unit discussions, and applying lessons learned to improve business continuity planning.
• Collaborating with the Corporate Disaster Resiliency team to ensure appropriate integration of plans and coordination of DR testing.
• Assisting in the reporting of metrics to monitor organizational readiness and for review with key stakeholders.
• Supporting the Manager, Enterprise Crisis and Business Continuity Management with Operational Risk Management processes (may include conducting Threat Risk Assessments, gathering information for reporting, and performing end-to-end mapping).
• Assisting in the development and delivery of BCM program training materials and communications.
• Maintaining Standard Operating Procedures and preparing reports for management.
• Participating in external business continuity management organizations and keeping abreast of industry best practices, standards, and trends.
• Special projects as assigned by Management.

What you bring

• Post-Secondary Degree in Business, Emergency Management, Risk, or a related field.
• 5 years experience in business continuity with exposure to crisis management.
• Previous work experience supporting a financial institution.
• Industry recognized certification through BCI and/or DRI i.e. minimum CBCP (or equivalent) or recognized Canadian College or University Certificate or degree in business continuity or emergency management preferred.
• Operational Risk and/or Operational Resilience Experience.
• Excellent customer, decision-making, problem-solving, analytical, and collaboration skills with the ability to focus on finer detail.
• Strong organizational and priority management skills with a result-driven focus.
• Proven ability to interact and build strong positive relationships with various levels of staff and management.
• Strong MS Office skills (specifically Word, Visio, Excel, and PowerPoint), ability to process map in Visio and/or Word, and design macros in Excel.
• Excellent verbal and written communication skills.
• Strong interpersonal skills, with a high energy level and a positive attitude.
• Crisis management, emergency operations, and/or retail industry experience are considered assets.

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together, and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.