Senior Business Analyst, Supplier Engagement (Askuity division)

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity's mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

As a Supplier Engagement Business Analyst, you will be a subject matter expert for an assigned department of suppliers within the Supplier Analytics Program. You are tasked with managing onboarding, improving data-literacy, and driving collaboration between THD suppliers and merchants, utilizing the data and tools of the program. We are looking for someone who has a proven track record of retail analytics and can leverage that knowledge to develop and maintain strong relationships with internal THD teams and external suppliers. If you are a great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving your skills, we want to hear from you.

Key Responsibilities:

Drive user engagement for the supplier analytics program

• Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights
• Manage the onboarding of new suppliers to the Supplier Analytics Program
• Demonstrate the Supplier Analytics tools to internal & external partners at all levels
• Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers' needs

Develop scalable learning modules for the supplier analytics program to drive data literacy and actionable insights

• Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results
• Act as the main point of contact for escalations that impact the user's experience
• Manage & report on KPIs such as usage, satisfaction, and business results at the department level

Competencies:

• Collaborates
• Action Oriented
• Drives Results
• Communicates Effectively
• Plans and Aligns

Skills:

• Strong analytical, influential, interpersonal skills
• Organizational skills
• Problem-solving and critical thinking skills
• Data Analysis
• Project and change management

Direct Manager/Direct Reports:

• Manager, Supplier Engagement

Travel Requirements:

• Limited
• Travel to corporate headquarters annually, as requested

Physical Requirements:

• Extended Sitting
• Repetitive Tasks

Hybrid Work:

• On-site once a week (every Thursday) at our downtown Toronto location (King/Spadina)

Working Conditions:

Working in an office setting: computer work, camera on virtual meetings, taking support calls

Minimum Education:

University/College degree in a related area of study, or equivalent experience.

Minimum Years of Work Experience:

• 2-3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience
• Data-driven with a proven record of identifying actionable insights to drive business impact

Minimum Leadership Experience:

• No leadership experience required

Certifications:

• None

Other Requirements/Assets:

• Intermediate proficiency with Excel required
• Data-driven with a proven record of identifying actionable insights to drive business impact
• Excellent communication; able to collaborate with all levels of an organization
• Vendor management and/or client engagement experience