Senior Associate Director of Admissions (Remote)

Job Summary
The Senior Associate Director of Admissions plays a pivotal role in the recruitment and enrollment of undergraduate students in a fully remote capacity. This position involves implementing strategic recruitment initiatives, maintaining relationships with prospective students and their families, and fostering partnerships to achieve enrollment goals in the southern New York and northern New Jersey regions and tertiary markets as assigned. Additionally, this role will manage and support remote admissions counselors to ensure the successful execution of recruitment and enrollment objectives.

Significant Duties and Responsibilities

• Recruit and Represent: Represent the college at virtual college fairs, high school events, and online recruitment programs. Use innovative digital platforms to connect with prospective students, working flexible hours during peak recruitment seasons.
• Engage and Advise Prospective Students: Provide expert guidance to prospective students and their families on admissions requirements, financial aid, and the enrollment process, ensuring a seamless virtual admissions experience.
• Develop and Implement Recruitment Strategies: Collaborate with the admissions team to create and execute data-informed recruitment plans tailored to assigned territories, including southern New York and northern New Jersey, and specific target populations.
• Manage and Support Team: Supervise and mentor remote admissions counselors, providing training, guidance, and performance feedback to ensure consistency and excellence in recruitment efforts across remote territories.
• Maintain Communication and Outreach: Establish and maintain consistent communication with prospective, current, and admitted students through email, phone, text, and virtual meetings, fostering strong connections to enhance enrollment outcomes.
• Data Management and Reporting: Accurately manage and track undergraduate application data in the college's CRM system, ensuring timely updates and reporting to support enrollment goals.
• Collaborate Across Departments: Work with academic and administrative teams to align recruitment efforts with institutional priorities, including attending cross-departmental meetings and trainings as needed.
• Stay Informed and Innovative: Stay current on college programs, admissions policies, and higher education trends, participating in professional development opportunities to enhance recruitment practices and meet enrollment objectives.
• Other Duties: Perform additional duties as assigned to support the goals of the admissions office.

Requirements:

Education: Bachelor's degree required.

Experience:

• Minimum eight years of admissions or related experience.
• Experience managing or supervising strongly preferred.
• Experience in remote work environments and using admissions CRM systems is strongly desired.

Skills:

• Excellent leadership, communication, organization, and customer service skills.
• Proficiency with virtual engagement tools, including Zoom, MS Teams, and CRM systems.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Knowledge of and sensitivity to issues related to diversity and inclusion in higher education.

Physical Demands, Working Conditions, and Legal Requirements

• Requires close work on a computer screen for extended periods of time.
• May require sitting for long durations.
• Includes frequent evening and weekend hours to accommodate virtual events and applicant needs.
• Must have access to a reliable internet connection and a dedicated home office or workspace.
• Significant travel within the assigned region is required to attend key enrollment/admission events.

Additional Information:

The successful completion of a criminal background check is required as a condition of employment.

Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIV -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees. Please contact the People Center at 802.651.5800 with questions concerning the hiring process or future employment at Champlain College, or if auxiliary aids or services are needed to apply for employment at Champlain College.

Champlain College is committed to fostering an inclusive and diverse community. Recognizing that diversity is both a reflection of our world and a source of rich education, Champlain strives to be diverse and inclusive in ways that reflect the world in which we live and work. All members of the Champlain community are valued as individuals.

Application Instructions:

Application materials must include a resume/CV and a letter of interest (Cover Letter) specifically addressing the desired qualifications. The College seeks candidates who, through their work and life experiences, service to the community, teaching or research can contribute to the diversity, inclusivity and academic excellence of Champlain College. Please include information about how you would contribute to these efforts and help to further this goal in your letter of interest/cover letter.