Senior Analyst, Change Management

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Travel not required

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $70354.2 to $87942.74 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. We have flexibility in how, when, and where we work, within the boundaries of the business needs and the nature of your role. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Annual individual performance bonus.
• Group insurance coverage to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join our Business Transformation Office, where we effectively deliver technology-enabled transformative initiatives, harnessing robust core capabilities that set CMHC up for long-term success. As a Senior Analyst, Change Management, you will provide change management support to our Homeowner Business Transformation (HBT), which is a complex, multi-year program that will enable modern, scalable technology to transform CMHC’s Homeowner Mortgage Loan Insurance systems into an analytics-driven mortgage business.

This is a temporary position until December 2026.

What you’ll do:

• Assess change impacts and change readiness to inform engagement needs throughout the change journey.
• Support the development and implementation of change strategies and plans based on assessment findings.
• Support the execution of change management activities and tactics as identified in the change management plan (e.g., training, onboarding, communication and engagement activities).
• Identify, collect, and analyze key data to evaluate the effectiveness of change management efforts, and identify risks and address gaps in the adoption of the change.
• Provide recommendations based on change management best practices for targeted interventions that will help manage resistance to change.
• Build knowledge of Homeowner Business services, products, and processes. With this knowledge, provide advice and guidance with respect to change management activities.
• Develop a network, build sound relationships, and collaborate with a wide range of colleagues, internal and external stakeholders.
• Support the advancement of organizational change management capabilities by promoting the value and role of change management to internal stakeholders.

What you should have:

• An undergraduate degree in business, organizational behaviour, human resources, psychology or another related field.
• A minimum of three years of experience implementing change management strategies for large-scale organizational transformations.
• Good knowledge of change management principles and methodologies.
• Change management skills, with an emphasis on supporting development and delivery of stakeholder engagement, training, and onboarding activities.
• Sound interpersonal, oral and written communication skills.

It would be great if you also had:

• A change management certification (ADKAR preferred, others acceptable).
• Bilingualism (French and English).

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!