Senior Analyst - Business Insights & Intelligence

Job Description

Some of what you will do:

In this role, the incumbent will leverage their superior analytic skills and familiarity with reporting & business intelligence tools to champion a data-culture and offer insights to the Services team. This individual will support all aspects of the Retail business in establishing key operational performance indicators, develop adaptable reporting tools, leverage analytics to support key decision making, and provide recommend outcomes to drive retail business performance improvements in partnership with all channels of our business; online/digital, outside sales team, and Services. They will also be involved in supporting key projects within the business as required.

Specifically, You Will

1. Serve as the expert on service data sources and omni-channel measurement, providing regular KPI reporting in Power BI/Looker.
2. Conduct in-depth analyses to generate actionable insights, assess sales drivers, and evaluate store attributes' impact on sales and conversions.
3. Collaborate with business and marketing teams to forecast omni-channel promotions, perform scenario analyses, and optimize campaign strategies.
4. Manage project timelines using JIRA, maintain strong stakeholder relationships, and ensure effective communication.
5. Develop and maintain real-time reporting tools, create performance scorecards, and collaborate with data engineering teams to automate reporting processes, supporting new programs and growth with efficient resource management.

Some Of What You Need

1. Business degree/diploma in mathematics, statistics, analytics, or finance.
2. Power BI experience along with strong Excel analytical skills required.
3. Advanced proficiency in SQL, Excel, and data visualization tools like Power BI and Looker.
4. Experience with Google Cloud products, including BigQuery, Looker, and Google Analytics.
5. Clear understanding of KPIs, report design, and retail analytics experience is an asset.
6. Strong analytical skills for gathering, interpreting, and analyzing data to formulate problem-solving recommendations.
7. Proactive, self-motivated, and organized, with a commitment to quality and integrity.

Some Of What You Will Get

1. Associate discount
2. Health and Dental benefits
3. RRSP/DPSP
4. Performance bonuses
5. Learning & Development programs
6. And more...

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About Us

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

About The Team

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.