Senior AI Governance Program Manager

Dropbox is a Virtual First company. For this role, we are currently only authorized to hire candidates from the following provinces: Alberta, British Columbia, Ontario, and Saskatchewan.

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We're looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn't it be great if our working environment-and the tools we use-were designed with people's actual needs in mind? Imagine if every minute at work were well spent-if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you'll join us on the journey.

Team Description

Our Legal, Policy, Trust & Privacy teams help keep users and their stuff safe, protect Dropbox, counsel Dropboxers on challenging problems, and are always synced with the Dropbox teams they work with. We deal with novel issues every day while standing up for users and helping the company and product grow.

Role Description

As a Senior AI Governance Manager at Dropbox, you will join our Governance, Risk, & Compliance (GRC) team to design, implement, and coordinate Dropbox's AI governance and risk program. Through this role you will increase user trust by managing risks related to Dropbox's AI products and services.

You will help develop programs and mature our AI governance program. If you are passionate about building an AI governance program, working at the forefront of AI risk management, and are looking for an opportunity to stretch yourself in a dynamic team, then this role is for you.

As a Senior AI Governance Manager, you will play a crucial role building out Dropbox's AI governance program. You will be responsible for implementing programs and controls to help us maintain user trust and adhere to Dropbox's AI principles. You will help both Dropbox and our customers make informed decisions about the use of AI products and services. By joining our team, you will have broad remit to influence senior leaders and drive our AI governance strategy, while helping to mature the GRC program.

Responsibilities

Implement and maintain programs to support Dropbox's AI governance framework and support our customer's trust in our AI products

Strategic Leadership in AI Governance

• Develop and implement an AI governance framework that aligns with company AI Principles, legal requirements, and industry best practices that support our customer's trust in our AI products.
• Collaborate with leadership to set long-term AI strategy, including risk management, compliance, and ethical AI policies.
• Serve as the primary point of contact for AI governance, advising C-level executives on policy and regulatory changes impacting AI.
• Monitor emerging regulatory and ethical standards in AI, adjusting governance policies proactively.

Policy and Compliance

• Create and enforce policies for responsible AI development, deployment, and monitoring, ensuring they align with global regulatory standards (e.g., GDPR, ISO42001).
• Ensure adherence to internal and external guidelines, including fairness, transparency, accountability, and privacy in AI systems.
• Collaborate with the partner teams to manage and document AI-related risks and incidents.
• Develop audit mechanisms and conduct regular compliance checks to validate adherence to AI governance standards.

Cross-Functional Collaboration and Education

• Partner with data science, engineering, and product teams to implement AI principles across the AI lifecycle.

Risk Management and Ethical Standards

• Lead the identification and mitigation of risks in AI applications, including bias, security, and privacy risks.
• Develop metrics and KPIs to assess AI systems' compliance with ethical and governance standards.
• Manage the creation of reports on AI compliance, performance, and risk, providing actionable insights to leadership.

Requirements

• 8+ years of experience building or maintaining risk programs
• Familiarity with AI governance related concepts and frameworks, such as NIST AI RMF or ISO 42001
• Familiarity with a broad range of technical concepts relevant to cloud computing environments: logical access, agile development process, security architecture, information security, network security, and privacy
• Experienced in risk assessment, familiar with various risk assessment frameworks and concepts
• Experience managing and reducing AI, security, privacy, or reliability risks
• Subject matter knowledge in FAIR based risk methodologies
• Strong project management and organizational skills
• Great people skills and ability to work well in fast paced team environment with a wide range of technical and non-technical teams
• Excellent writing, communication, organizational skills, and strong attention to detail
• Ability to confidently convey nuanced information to senior leaders

Compensation

Canada Pay Range

$151,700-$205,300 CAD

The range listed above is the expected annual salary/OTE for this role, subject to change.

Salary/OTE is just one component of Dropbox's total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental and vision coverage*
• Retirement savings through a defined contribution pension or savings plan**
• Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance*
• Business Travel Protection: Travel medical and accident insurance*
• Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food & groceries, and much more
• Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
• Mental health and wellness benefits

Additional benefits details are available upon request.

*Where group plans are not available, allowances may be provided

**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).