Senior Account Manager TELUS Health Public Sector

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Senior Account Manager TELUS Health Public Sector

Location:

Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Vancouver, BC, CA Edmonton, AB, CA

Jobs by Category: Health

Job Function: Sales & Professional Services

Status: Full Time

Schedule: Regular

Description

At TELUS, we are transforming health care with innovative solutions that empower people to live healthier lives and our TELUS Health Public Sector team is on a mission to improve access to primary care, mental health, chronic disease management and aging-in-place solutions. We are achieving this goal by partnering with public sector organizations to deliver trusted products and services directly to Canadians. Over the past five years, our team has grown exponentially through the design and delivery of innovative, high-quality products and services. With major investments in our product roadmap and an expansion of our channel strategy, it's an exciting time to join our passionate and purpose-driven team!

We are seeking a dynamic and results-driven Public Sector Senior Account Manager to join our team in Vancouver, BC / Toronto, ON / Edmonton, AB. As a Senior Account Manager, you will work collaboratively with strategic public sector clients to leverage healthcare technologies and innovation to deliver on our shared goal of improving access to care. Your strategic thinking, industry knowledge and relationships, as well as integrated sales techniques will be critical to your success in this position.

The ideal candidate will have a proven track record working in Public Sector sales, preferably in healthcare with a passion for gerontology and a strong ability to rally stakeholders to a common purpose and inspire confidence and trust.

How you will succeed:

• Strategic Leadership & Business Planning:
  • Establish and nurture strong executive-level relationships
  • Drive strategic business planning to shape client decisions and outcomes to deliver growth and capture new opportunities
  • Develop comprehensive territory, account, and opportunity plans based on deep understanding of client goals and objectives
  • Increase customer value realization through product/service adoption, risk management, and enhanced overall customer experience
  • Execute PSO (Premier Sales Organization) methodologies to exceed targets, optimize sales processes and customer outcomes
• Thought Leadership:
  • Establish credibility as a trusted advisor through deep industry knowledge and market expertise in age tech solutions
  • Develop a positive profile for TELUS through networking, attending and participating in trade shows and conferences, public speaking, and other events
  • Create platforms for clients to engage with industry peers and TELUS experts to share best practices and drive innovation
• Stakeholder Engagement & Deal Design:
  • Partner with cross-functional internal teams (Sales, Product, Marketing, Operations) to create and deliver compelling value propositions aligned with client objectives
  • Act as an authentic customer advocate to manage stakeholder expectations and proactively address potential issues with mitigation strategies
  • Craft and present executive-level proposals that articulate TELUS' differentiated value proposition
  • Navigate complex contract negotiations leveraging deep understanding of client procurement processes

Qualifications

What you bring:

• 10+ years of experience in sales, clinical care delivery, clinical operations and/or consulting within a healthcare environment
• Existing relationships within the public sector
• Strong understanding aging in place solutions, home care, and/or remote patient monitoring
• Excellent interpersonal and communication skills, with the ability to build rapport and credibility with clients and internal teams
• Strategic thinker with the ability to analyze market trends and translate insights into actionable strategies
• Results-oriented mindset with a focus on achieving and exceeding targets
• Willingness to travel as needed to meet with clients and attend industry events
• Bachelor's degree in Business Administration, Marketing, Healthcare Management, or a related field; MBA and/or Clinical designations a strong asset

Salary Range: $87,000-$131,000
Performance Bonus or Sales Incentive Plan: $50,000-100,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.