Senior Account Manager - North America

Tbwa Chiat/Day Inc
Old Toronto
Remote
CAD 80,000 - 100,000
Job description

Are you looking to join a Global Tech leader? Then we have an exciting opportunity for you in Toronto (remote)!

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world. Come light up the world as a Senior Account Manager!

What to expect:

We are looking for a Senior Account Manager to maintain and grow our relationships with our enterprise Out of Home (OOH) Media customers in North America. Our industry-leading products are diverse and are used by many different client departments including network operations, sales, and ad operations. This results in deep and often complex customer relationships that require proactive management to ensure that our customers get the most of what we have to offer. The Senior Account Manager will join a team of AM’s that helps our clients get the most value from our products & services, and gain insights from industry experts.

Overall goals: grow revenue (upsell); reduce churn; deepen relationships (be seen as partners, not just vendors); centralize communication.

Job Responsibilities:

  • Drive revenue growth with existing enterprise clients to meet annual targets
  • Identify and execute expansion opportunities through Broadsign's product portfolio
  • Conduct strategic account planning and quarterly business reviews
  • Maintain strong relationships with stakeholders from C-Suite to operational teams
  • Ensure data accuracy and CRM hygiene for assigned accounts
  • Collaborate with internal teams to deliver exceptional client solutions
  • Represent Broadsign at industry events and conferences

The successful candidate will possess the following qualifications:

  • 5+ years in enterprise account management or sales
  • Proven track record in solutions sales with long sales cycles
  • Experience working with revenue targets and quotas
  • Strong OOH or relevant industry background
  • Outstanding communication and negotiation abilities
  • Demonstrated success in stakeholder management
  • Technical aptitude and business acumen
  • Able to travel up to 50% of the time
  • Fluency in a language other than English is valued

What we bring to the table:

  • Comprehensive health coverage: 100% employer-paid medical, dental, vision, and travel insurance from day one, plus a $500 health spending account.
  • Generous time off: 3 weeks vacation, an extra week off during the holidays, 5 sick/personal days, and 2 volunteer days.
  • Financial security: Group RRSP where Broadsign will match contributions at 50% up to a maximum of 4% of your salary.
  • Wellness focus: $500 for your well-being, unlimited virtual healthcare (Telus Health), and transportation reimbursement.
  • Growth opportunities: Annual budget for training and professional development.
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