Security Shift Supervisor - Bay Adelaide Centre - Downtown Toronto - Full Time

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Position: Security Shift Supervisor
Site: Bay Adelaide Centre - 333 Bay Street, Toronto
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours OR ESA
Hours: Monday to Friday - 0800 - 1600
Status: Full-Time
Pay rate: $23.72/ Hr
Posting Date: November 1, 2024
Closing Date: November 15, 2024
*This is a Non-Union Position*
* C-CURE 9000 certification/experience is considered an asset *

Schedule Example:

• Monday to Friday 0800 - 1600

• Responsible for all of the activities undertaken by their platoon. Ensures that security operations occur consistent with policy, Standing Orders and rule of law.
• Supervises, coaches and develops assigned staff.
• Develops performance management plans and IDP (Individual Development Plans) for their direct reports.
• Provides leadership to first responders and in the absence of the senior security team, provides counsel to senior management during the initial stages of a security/safety-related crisis or potentially significant incidents.
• Assesses the criticality and impact of incidents, works closely with other stakeholders and takes action to mitigate business impact.
• May lead or assist with investigation of crimes, and employee/tenant misconduct.
• Serves as the principle point of contact with public safety agencies attending in response to emergency situations.
• Identifies security awareness deficiencies and makes recommendations as appropriate.
• Serves as the primary initial decision maker in emergency situations and incident response.
• Effectively communicating job expectations to staff; planning, training, evaluating and appraising staff performance; initiating, coordinating and enforcing policies and procedures; coaching, counseling and disciplining staff; developing personal growth opportunities for staff.

• A Certificate in Law & Security or Police Foundation is preferred.
• A minimum of 3 years security experience and/or a minimum 1 year of supervisory experience is preferred.
• Experience in dealing with outside emergency response agencies.
• Previous law enforcement or high profile security experience within a corporate organization, property management or public agency is preferred.
• Ability to influence and lead under ordinary and crisis situations.
• Excellent motivational skills.
• Previous training/experience as a “train the trainer” (first aid, CPR, Defensive Tactics, tactical communications, bomb search techniques, etc.) preferred.
• Basic knowledge of integrated security systems, access control, CCTV, LAN and network infrastructures, and associated software.
• Strong written and oral communication skills.
• Ability to interface effectively with key members of the property management team and tenant contacts.
• Required to work various rotating shifts and be available for work in a 24x7x365 environment.
• Could be exposed to hazardous situations and conditions when responding to emergencies or incidents.

• Opportunities for advancement and growth.
• Unionized benefits (including Education Allowance & Pension Plan).
• Free Uniforms.
• Security license reimbursement.
• Dry cleaning & hemming/tailoring allowance.
• Paid vacation & sick days.
• Additional perks!

1. Must have a Valid Ontario Security Guard License.
2. Must have a Valid WSIB-approved First Aid and CPR Level C Certification.
3. Minimum of One Year of Experience in Security.
4. Must be proficient in English (both oral and written).
5. Vulnerable Sector Check.
6. Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB).
7. Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position.

Education Requirements: High School Diploma/GED, First Aid/CPR

Certification Requirements: COVID Double Vaccinated, Judicial Matters Criminal Records Check, 2 years of security supervisor experience, 3 years of security experience, A Valid Ontario Security Guard Licence, Standard First Aid, CPR Level C

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability