Security Response Coordinator

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you!

We offer our GTAA members amazing benefits, including retirement planning, group health benefits, employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.

What you can expect from this position:

Reporting to the Manager, Security Response and Investigations, this position is the day of security contact and is responsible for liaising with front-line law enforcement, partners and stakeholders on a day-to-day basis about security issues/events/activities as they relate to operations in order to share information that is of value to the GTAA in the conduct of business activities.

As a Security Response Coordinator, you will:

1. Prepare and deliver verbal and written shift briefings to team members relative to: the airport security status; intelligence relative to the airport aviation security; criminal activity at Toronto-Pearson; and GTAA corporate security issues.
2. Seek out, engage and continually build relationships with members from our security partner agencies to develop personal rapport and trust in order to serve mutually shared goals through open inter-agency communications.
3. Maintain a current airport security status report through monitoring of airport security events, staff activities, media, contact with security and intelligence partners and use that to brief operations and Safety and Security team members and others as the need arises.
4. Provide day-of input to the Manager Operations on the identification, development and execution of security priorities and is a dedicated point person to monitor and track all Safety and Security activities from quality assurance and effective resource utilization perspectives.
5. Coordinate the detection, prevention, response to, and recovery plans/activities associated with acts or attempted acts of unlawful interference with civil aviation.
6. Act as incident command (IC), as required, during security incidents.
7. Establish oneself as the subject matter expert and provide Incident Management System escalation to security command as per the Security Incident Management Plan.
8. Plan and lead the incident driven Threat-Risk-Assessment as the GTAA’s security representative, collaborating closely with the safety and security team and external partners in the ongoing resolution to the incident.
9. Liaise with Police, Transport Canada, CATSA, and other security partners to coordinate airport activities associated with security events/incidents or escalation in security posture.
10. Receive dispatch, and act as escalation response to calls related to unattended items and vehicles including Explosive Detection Trace (EDT) alarms.
11. Conduct initial investigation and assessment of security events using all available tools and escalate as required.
12. Collect, collate, and review reports from Safety and Security team members evaluating the effectiveness of each incident from a process perspective and provide recommendations, trend assessment and insight to the responsible managers or departments.
13. Assist managers with the development and execution of training exercises and scenarios and assessing the efficiency of security programs, protocols and procedures identifying strengths/weaknesses, gaps and making recommendations for their remedy.
14. Provide investigative support to internal and external partners to facilitate their mandates by identifying and supplying (in accordance with GTAA policies) relevant information.

This unionized position has an hourly wage of $50.01, based on a 37.5 hour work week. The successful candidate must be available to commence the duties of the position once a selection decision has been made. A written test may be administered as a part of the competitive process.

Candidates with relevant external experience must provide references with their applications in order to confirm this experience.

This is the role for you, if you have:

1. Diploma in Law and Security or Aviation Management, or a related Bachelor’s degree from recognized educational institution or graduation certificate from a recognized policing agency training facility.
2. Minimum 5 years airport security experience or in a similar security environment such as a transit facility, large public institution or infrastructure facility.
3. Minimum 1 year proven experience as a responder to security related events.
4. Currently hold or be able to obtain “DA” AVOP within 30 days of appointment to the position.
5. Ability to obtain or maintain current certificates in Basic First Aid and CPR.
6. Ability to obtain and retain Level III Secret Clearance.
7. All other legislatively required training as is directed for the position.
8. Ability to obtain and retain a Transportation Security Clearance at the designated level for the position.

Knowledge and skills you bring that set you up for success:

1. Above average knowledge of and familiarity with the operational application of Acts, Measures, and Directives regarding aviation security including Aeronautics Act, Canadian Aviation Security Regulations (CASR), Aerodrome Security Measures (ASM), Air Carrier Security Measures (ACSM) and others and the ability to apply and interpret said Acts, Measures, Directives, and policies and procedures to circumstances occurring at Toronto Pearson.
2. A self-starter who possesses strong informal leadership skills and is able to work well independently and with a team.
3. The ability to understand, decipher, assess and make decisions utilizing multiple, simultaneous sources of information input and in summarizing research or intelligence assessment results in order to prepare security briefings both written and verbally.
4. The ability to multitask numerous ongoing issues and prioritization of tasks.
5. Knowledge and experience in the conduct and execution of the Security Incident Management Plan and the security incident driven Threat/Risk/Vulnerability Assessment processes.
6. Demonstrated negotiation, collaboration and influencing skills.
7. Excellent verbal and written communication and problem solving skills.
8. Proficiency in use and maintenance of Trace Detection equipment – Explosive Vapour Detection/Saber.
9. Knowledge of the organization and responsibilities of federal, provincial and municipal law enforcement and other on-airport agencies.
10. Skilled with the use of security systems currently in place at Toronto Pearson, including access control, CCTV telecommunications and radio communications systems; and associated archival systems.
11. Proficiency with corporate reporting and database systems such as SharepointPerspective, RAPS+, and the Intermediate Microsoft Office Suite.
12. Ability to work on a rotational shift schedule – covering 24 hours per day, 7 days per week, which may include a requirement to work overtime before and after a regular shift or being called in to work on regular days off.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.