Security Operations Supervisor

Security Guard Group, a leading provider of security services to clients with complex needs, is offering an exciting career opportunity for a motivated individual to join our team as an Operations Supervisor. This role will allow you to develop essential skills for future career growth, while our industry-leading training programs will enhance your professional development and open potential avenues in law enforcement and beyond.

Position Overview:

Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within the assigned geographical area. Responsibilities include:

• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor and support the security team, promoting a positive work environment and ensuring team success.

Essential Qualifications

• Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
• Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
• Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
• Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
• Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.

Interview Requirements:

• Full G Drivers License with clean driving record
• Bondable (clear criminal record including the exemptions under the Private Security and Investigative Act).
• No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
• Ability and willingness to travel to London, ON’s Head Operations office on a bi-weekly basis to participate in staff meetings when necessary.

Additional Information:

· An in-person interview is mandatory for this position.

· This role offers the chance to work in a collaborative environment where your contributions directly impact the success of the team and the company.

· As an Operations Supervisor, you will benefit from our career development programs and opportunities for advancement within the organization.

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Additional pay:

• Commission pay
• Overtime pay

Benefits:

• Company car
• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Application question(s):

• Do you own a vehicle?
• Are you the age of 25 or above for insurance purposes?
• Do you have any restrictions on your availability? If yes, please indicate them below
• Are you able to provide a clean driver's abstract?
• Are you able to work in Toronto and the surrounding area?

Licence/Certification:

• Class G Licence (required)
• Ontario Security Guard License (required)
• Do you have valid First aid/CPR from a WSIB approved agency (required)

Work Location: In person