security guard supervisor

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Hot
• Noisy
• Odours
• Outdoors

Work setting

• Security guard agency
• Various locations

Responsibilities

Tasks

• Assist clients/guests with special needs
• Be the point of contact when in need to handle emergency situations
• Co-ordinate activities with other work units or departments
• Monitor quality and production levels
• Prepare and submit progress and other reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Supervise, co-ordinate and schedule (and possibly review) activities of workers
• Train staff/workers in job duties, safety procedures and company policies
• Supervise office and volunteer staff

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses

• Security Guard License

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Combination of sitting, standing, walking
• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player