Security Guard Patrol - West Park Healthcare - Full-Time Continental Rotating

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Position: Security Guard - Patrol
Site: University Health Network - West Park - 170 Emmett Ave, York
City: York ON
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours OR ESA
Status: Full-Time
Hours: Continental Rotating - 0800 - 2000// 2000 - 0800
Pay Rate: $19.19/ Hr
Posting Date: March 24, 2025
Internal Expiry: April 30, 2025
External Expiry: April 30, 2025

Are you interested in starting a career in a fast-paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Job Description:
In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control, and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call-taking. Will report directly to the Dispatch Team Lead.

Essential Job Functions:

• Working on assigned shifts, you will provide proactive and reactive security patrols and respond to incidents.
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance.
• In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.
• Perform a variety of preventative and reactive duties to include, but not limited to interior and exterior patrols within the hospital as well as exterior of all buildings and areas of the organization.
• Provide Use of Force/Restraint as required and directed under the Mental Health Act.
• Provide security escort service to staff and visitors as requested.
• Provide motor vehicle assistance to staff and or visitors as required.
• Accountable for keeping accurate logs and notebook entries of all shift activity and calls for service.
• Accountable to write accurate reports upon investigations or reportable occurrences in a timely manner upon completion of occurrence.
• Investigate and follow up on incidents, report writing, door opening requests, and CCTV camera reviews.
• Security Guards shall warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Responsible for all office duties (i.e. ID badges, key distribution, lost and found, etc.
• Be courteous and cooperative with high-quality customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
• Able to maintain professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.
• Communicate any concerns/issues with the IT coordinator.

Requirements:

• A Valid Ontario Security Guard License
• Proficient in English (both oral and written)
• Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services
• Proof of double COVID vaccination
• Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
• Valid First Aid and CPR Level C Certification

Certification Requirements (All):

• Police Foundation Diploma
• Minimum of 2 years security experience
• Do you have 1-2 years of security Team Lead or Supervisor experience?
• Immunization Record
• COVID Double Vaccinated
• Proof of immunizations for TB, MMR, Varicella?
• A Valid Ontario Security Guard Licence
• Standard First Aid, CPR Level C

Additional Information / Benefits:

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Screening Requirements: Criminal Background Check