Sector IT Manager

Overview

• Provide Couchbase & sync gateway technical leadership for PFNA's critical SalesHub+ and Sales+ systems
• Ensure Governance, Disaster recovery, monitoring and alerting for critical Hand Held systems Couchbase NoSQL Database and sync gateway
• Ensure Controls for Couchbase Database
• Ensure Data Integrity and security
• Build effective tools to improve, automate eventing jobs on Couchbase Database
• Automate repeatable DB tasks, day-to-day operational activities (security, index maintenance, backups, disaster recovery, installations)
• Requires to be a part of highly collaborative environment working with other skilled professionals to continuously improve database architecture and execution.
• Build effective tools to improve capabilities and improve System Reliability including issue detection, monitoring and alerting

What you can expect from us:

• Competitive compensation and comprehensive benefits designed to fit your unique needs
• A dynamic and inclusive culture that promotes you to bring your whole-self to work
• Inspiring positive change for people and the planet with sustainability goals
• A supportive team that will encourage your professional growth and development

Responsibilities

• Technical leadership in the Couchbase and Sync gateway for PFNA's critical SalesHub+ and Sales+ systems
• Lead coordination with the development teams to promote a cohesive enterprise approach to inter and intra application integration of enterprise data.
• Facilitation of Product Lifecycle Management: Coordination with all technical and business resources in the analysis, design, development, and implementation of Production Systems.
• Install new Couchbase database releases and related software tools to evaluate in test/dev environments, eventually promote to production - Manage/Main Couchbase clusters in Development, QA and Production
• Apply software patches and upgrades to server software for Couchbase Database to stay in compliance with PepsiCo security standards and performance
• Analyze and resolve complex technical problems, including performance tuning, and debugging
• Monitor database backups and maintain automated disaster recovery procedures
• Plan database and server level capacity according to statistics and user requests - Ensure our infrastructure and security scales with our growth
• Continually improve availability, scalability, performance and automation of our services
• Ensure reliability and uptime of critical systems.
• Hands-on approach in addressing issues, outages, and new solutions
• Work with a distributed team of engineers across all layers of the product
• Coach and mentor junior resources in Couchbase operational activities
• Promote effective knowledge management across the Global Production Support Teams.
• Effectively communicate issues and status updates with business users, development teams and Global Support Lead.
• Effectively handle communications across business and technology partners at varying levels across a medium to large scale enterprise.
• Use Service Now or other similar issue tracking system to follow ITIL practices
• Provide leadership and guidance to collaborate and drive issue resolution process.
• Work with PepsiCo and Managed Service Vendor teams on continuous improvements

Qualifications

• 5+ years of experience with cloud computing platforms (e.g. Amazon AWS, Microsoft Azure, Google Cloud Platform, OpenStack, etc.).
• 5+ years of production experience with the following highly desired: Couchbase, Couchbase Sync Gateway, Cassandra
• 3+ years of DBA experience in Relational Databases
• Experience with Couchbase data modeling.
• Working knowledge of Zookeeper, Kafka, or other NoSQL Databases.
• Expertise in database administration including configuration, implementation, data modeling, maintenance, redundancy/HA/DR, security, troubleshooting/performance tuning, upgrades, database, data and server migrations, SQL
• Thorough understanding of Security implementations (IAM, SSL, encryption, firewall, wall garden) on Database, storage, network and Cloud environments
• Experience with both Windows and Linux Operating Systems.
• Comfortable debugging network, disk, performance bugs in complex distributed systems
• Prior experience in large scale enterprise application support, capacity planning, optimization, re-engineering, performance fine-tuning and cost optimization
• Demonstrate accountability, independent initiatives and willingness to lead and work with teams across multiple locations and time-zones
• Experience working within an on-shore/off-shore support environment

Why work at PepsiCo

At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day. A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet. Join us. Dare for Better.