Seasonal French Bilingual Tax Expert- Canada Remote | Winnipeg, CA

Seasonal French Bilingual Tax Expert- Canada Remote

Overview

If you are a highly motivated and experienced tax professional that has excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes.

TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.

What you'll bring

• Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software
• Minimum of 50 tax returns prepared per tax season for the last 3 years
• Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions
• Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service
• Working knowledge of tax laws and tax concepts
• Superior critical thinking and problem-solving skills
• Excellent written and verbal communication skills
• Highly technical and comfortable with Windows, Mac, and mobile platforms, as well as G-suite applications (Google Docs, Google Sheets, etc.)
• Flexibility in availability and scheduling
• Strong customer service and customer experience acumen
• Bilingual proficiency (English and French + read, write, speak) is considered a strong asset
• Experience providing support in a contact center environment is considered an asset

How you will lead

As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client-facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season, we offer opportunities to work with us again for following seasons.