Seasonal Delivery Coordinator - Edmonton South

Primary Job Posting Location:

Edmonton, Alberta Canada

Job Description:

Job Summary

The Seasonal Delivery Coordinator is responsible for assisting in the training, dispatch, allocation, and on-route management of Seasonal Delivery Helpers for our UPS Package Centres. The Helper Coordinator works closely with the On-Road Supervisors and the driver dispatch teams to ensure that UPS drivers have assigned Delivery Helpers in different areas of their assigned routes.

Other than being the primary contact for the Delivery Helpers, the Helper Coordinator will also be responsible for training new Delivery Helpers in UPS delivery methods, delivery systems and technology and recurrent safety trainings. This position is also in constant communication with the Package Centre management team.

We have available two Full-time and Temporary positions that are normally based in a UPS Package Centre but will include field work when conducting training and observations of the Delivery Helpers on their routes.

• Location: 6979 68 Ave NW, Edmonton AB
• Shift: Monday to Friday*
• Morning Position: 7:00AM - 3:00PM
• Hourly wage: $ 21.81

*Some weekends may be required.

Responsibilities:

• Primary contact for all Delivery Helpers in an assigned UPS Package Centre;
• Facilitates training with new Delivery Helpers, including training on UPS delivery methods and delivery technology;
• Dispatch assignment of Delivery Helpers, including attendance and timecard reviews;
• Supports safety and compliance trainings;
• Responds to driver and customer feedbacks;

Skills, Knowledge and Qualifications:

• Working knowledge of Microsoft Excel, PowerPoint, Outlook, and SharePoint;
• Exceptional oral, written, and customer interaction skills;
• Comfortable speaking and presenting in front of groups;
• Excellent organizational and time management skills;
• Excellent attention to details and strong issues resolution skills;
• Ability to work in a fast-paced dispatch environment;
• Valid full Class 5 / Class G driver’s license or Canadian equivalent;
• Secured form of transportation as on-route observation is a requirement;

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities. There will be other responsibilities and tasks assigned to support package operations.

UPS is committed to Diversity in Employment. We welcome all applicants; however, only qualified candidates will be notified for interviews and assessments. Please advise our Talent Acquisitions Representatives if a workplace accommodation is needed. Thank you for your interest in UPS Canada.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.