ScotiaMcLeod Branch Operations Assistant/Branch Systems Administrator - Hamilton

Title: ScotiaMcLeod Branch Operations Assistant/Branch Systems Administrator - Hamilton

Requisition ID: 210356

As a cornerstone business within Scotia Wealth Management, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets.

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

BRIEF INTRODUCTION

As a Branch Systems Administrator you will contribute to the effective functioning of the branch team by ensuring that all workstations, voice communications and multi-functioning devices are running effectively.

IS THIS ROLE RIGHT FOR YOU

In the role you will:

1. Deliver proactive and reactive technical expertise with a hands-on approach, addressing issues and improvements for Branch Staff.
2. Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues.
3. Ensure all technology is running at maximum efficiency.
4. Provide basic-level training on all applications to branch employees.
5. Escalate issues to internal and external providers.

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

1. Experience in providing IT support to end-users.
2. Excellent verbal and written communication skills.
3. Ability to provide excellent service in a professional and respectful manner.
4. Ability to meet deadlines.
5. Knowledge of Microsoft systems: Word, Excel and PowerPoint.
6. Familiarity with various operating systems and platforms.

WHAT’S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities.
• You will join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success.
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.