Scheduling/Clinical Administrator

Join our team as a Scheduling/Clinical Administrator!

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

About Us:

Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

Why You’ll Love Working Here:

1. Coffee, Lunch and Snacks: Keep your energy up with our delicious onsite offerings.

2. Staff Perks: Access to wellness programs like fitness training and other discounted Medcan services and products.

3. Benefits: We offer comprehensive benefits and retirement plan matching.

4. Engaging Work Environment: Join a team that values collaboration, creativity, and continuous improvement.

5. Recognition: We celebrate our employees’ contributions through manager recognition and AwardCo prizes.

6. Career Growth Opportunities: We believe in nurturing talent and providing opportunities for professional development and career advancement.

What You'll Do:

1. Scheduling for allied health professionals for our programs and assessments.

2. Answering the scheduling team email and working on daily requests with opening and closing slots.

   • Add On for our lab requirements, Specialty and allied health services, Annual Health Assessments (AHA) slots and Year Round Care (YRC) slot adjustment.

3. Managing monthly vacation requests for allied health professionals.

4. Monthly Physician Invoice validation through Salesforce.

5. Verifying all physician and allied health invoicing and appointments via Salesforce.

6. Managing Annual Health Assessment completions.

7. Collaborate with the internal bookings team on doctor availability and cancellations.

8. Backup to clinic scheduling leads.

9. Additional tasks involving clinical admin duties.

What You'll Need:

1. Minimum 2 years Medical Office experience.

2. Education in Health Sciences or related degree.

3. Sound knowledge of medical terminology is an asset.

4. Excellent written, verbal and electronic communication skills.

5. Sound knowledge of different software systems (e.g. Salesforce, Accuro EMR, Office 365, etc.).

6. Proven ability to problem solve.

7. Attention to detail.

8. Understanding of basic clinic data metrics such as utilization rate and recognition of gaps in schedules.

9. Strong time management and organization skills.

This is a full-time position primarily scheduled between Monday - Friday 9am-5pm. This is a hybrid position with both on-site at our downtown Toronto office and remote based workdays.

Ready to Apply?

If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility:

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and succeed at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.