Salesforce Transformation Architect, Incentive Compensation Management (ICM)

Salesforce Transformation Architect, Incentive Compensation Management (ICM)

Why NeuraFlash:

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes.

We are seeking a talented and experienced Salesforce Transformation Architect with a focus on Incentive Compensation Management (ICM) to join our team. This role is critical in helping drive business transformation by leveraging ICM technologies to optimize incentive compensation processes, align sales and compensation teams, and create scalable solutions that deliver measurable results.

Position Overview:

As a Transformation Architect, you will be responsible for leading the design, implementation, and optimization of Incentive Compensation Management solutions. You will collaborate closely with business stakeholders, product owners, and technical teams to understand business requirements and develop tailored solutions that improve operational efficiency, drive business growth, and optimize sales performance.

You will also serve as a thought leader in the areas of incentive compensation management, platform configuration and enablement, driving best practices, ensuring platform scalability, and ensuring seamless integration with other enterprise systems.

Key Responsibilities:

• Solution Design and Architecture: Design end-to-end Salesforce solutions with a focus on Incentive Compensation Management (ICM). Lead the creation of solution architecture blueprints, including integrations, customizations, and configurations.
• Incentive Compensation Optimization: Analyze current incentive compensation processes, identify pain points, and provide recommendations for automating and improving processes using Salesforce's native and third-party tools.
• Stakeholder Management: Collaborate with senior leaders, sales operations, finance, and HR teams to define requirements, build roadmaps, and set clear expectations.
• Implementation Leadership: Lead the implementation of Salesforce solutions for incentive compensation, ensuring timely and within-budget delivery of projects.
• Customization and Integration: Leverage Salesforce tools such as Salesforce CPQ, Sales Cloud, SPIFF and third-party ICM applications (e.g., Xactly, Varicent) to configure and integrate compensation management systems.
• Continuous Improvement: Evaluate and recommend new features, tools, and processes to improve the efficiency of Salesforce-based incentive compensation management.

Qualifications:

• Experience: 4+ years of experience working with Salesforce, with at least 3 years focused on Incentive Compensation Management (ICM).
• Technical Skills: Strong hands-on experience with Salesforce configuration (objects, workflows, process builder, Lightning, etc.).
• Leadership & Communication: Exceptional communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Business Acumen: Deep understanding of compensation structures, incentive plans, and sales performance management processes.

Required Certifications:

• Salesforce Certifications
• Incentive Compensation Management Expertise
• Familiarity or certification in SPIFF and third-party ICM tools such as Xactly, Varicent, or CallidusCloud is highly beneficial.

What’s it like to be a part of NeuraFlash?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected.
• Travel: For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
• Flexibility: We build a culture of trust and understanding. We value good work, not the hours in which you get it done.
• Collaboration: You have a voice here! Our executive team holds town halls & company meetings where they address any suggestions or questions asked.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously.

Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle.

Apply for this job

* indicates a required field