Salesforce Solutions Consultant

About Northern

Headquartered in London, Ontario, Northern is an integrated digital solutions agency that specializes in helping leading Retail and Public Service brands navigate digital change. Leveraging our industry expertise and deep understanding of our clients’ businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth. We have strategically assembled a group of innovators who have a passion for technology, design, and improving digital experiences.

What We’re Looking For

Northern is looking to add a Salesforce Solutions Consultant to our growing team!

As a Salesforce Solutions Consultant at Northern, you will be instrumental in driving success by providing tailored Salesforce solutions that align with client needs and business objectives. You’ll support the sales process by conducting engaging product demos, assisting with technical discovery sessions, and shaping proposals. Your ability to offer creative solutions and overcome challenges will be crucial in enhancing the client experience. By providing technical expertise and insight, you’ll ensure successful project outcomes and help drive growth. Join Northern and play a key role in transforming how we deliver Salesforce solutions to meet business goals!

Full-time remote is available within Canada. Our Connected Workplace Program gives you the option to choose a remote, hybrid, or in-office workspace!

Benefits of Becoming a Northerner

In exchange for your talent and expertise, Northern is committed to providing:

• Benefits plan, including a Health Spending Account
• Wellness Program & LifeWorks EAP
• Fitness Reimbursement Program
• Vet Care Program
• RRSP Matching
• Profit-Sharing Performance Bonuses
• Endless Professional Growth Opportunities
• Delicious Meals & Company Social Events
• Free Onsite Parking
• Referral Bonus Program
• Flexible work environment - so you can work where & when you work best
• Allowance to help set up home office

Just to name a few!...

Duties & Responsibilities

• Collaborate with other sales team members to develop tailored solutions and proposals, demonstrating the value of Salesforce implementations.
• Conduct product demos, technical discovery sessions, and assist in drafting SOWs for potential clients.
• Provide technical expertise to shape sales strategy, identifying opportunities for upselling or cross-selling Salesforce products.
• Lead the design and development of Salesforce solutions, ensuring alignment with business objectives and best practices.
• Gather and analyze requirements, translating them into scalable and efficient Salesforce configurations.
• Develop and maintain documentation to support sales efforts and ensure clear communication of solution capabilities to clients.
• Lead and participate in client meetings and presentations, effectively communicating technical concepts to non-technical audiences.
• Share knowledge and best practices to promote professional development within the team.
• Identify opportunities to enhance processes and maximize the value of Salesforce within the organization.

Knowledge, Education & Experience Required

• 5+ years’ experience with planning, selling and/or delivering Salesforce projects
• Excellent communication skills, written, verbal, and interactive when online
• Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, or a similar field of study
• Salesforce Consultant certifications
• Active in the Salesforce community
• Experience supporting with pre-sales
• Sales/Service Cloud Experience required
• B2B/B2C Commerce Experience required
• Experience with Salesforce Marketing Cloud

Bonus Skills!

• Salesforce Architect Certification(s)

Since its founding in 2015, Northern has grown to over 155+ employees working together to help leading brands across North America navigate digital transformation. As one of only 3% of agency partners awarded Google Premier Partner status, and a Facebook Marketing Partner, Northern is a leader in digital marketing and advertising excellence. Our campaigns have been recognized as best-in-class by the Google Premier Partner Awards, Search Engine Land Awards, the Canadian Search Awards, and more.

Northern’s continued growth, strengthened by our strong company culture, has led to multiple recognitions by Great Place to Work Canada, including Best Workplaces in Canada, in Ontario, for Women, Inclusion and for Hybrid Work.

Equity and Diversity

Northern invites applications from all qualified individuals. As a Rainbow Registered organization with the CGLCC, we are committed to employment equity and diversity in the workplace. We welcome applications from all individuals, including but not limited to members of visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process.