Salesforce Marketing Cloud IT Developer

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$76,800 - $115,200 CAD. This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Job Description:

Department Overview:

M&OM – The Marketing & Offer Management Product Group is responsible for the design, build, maintenance, and scaling of solutions enabling the bank's Marketing Execution roadmap. Our mission is to enhance customer engagement, optimize Marketing solutions and deliver data-driven insights that fuel the growth of the business.

Job Description/Accountabilities:

The M&OM Product Group is seeking an experienced Salesforce Marketing Cloud Personalization Developer to join our Portfolio team, providing Technical Design, Development, Process Improvements, and training/mentoring as necessary for multiple Salesforce programs within M&OM.

The primary accountabilities for this position are:

• Continuously evolve design processes, including experimentation and learning with emerging methodologies.
• Produce all required design specifications (as per TD standards) and work with the Application Owner, Development Manager, Solution Architect, and Project Managers to create detailed technical task lists.
• Conduct program/system research, analysis, detailed design, and problem resolution.
• Define development specifications and identify system modifications required to meet performance objectives.
• Ensure design has traceability to business requirements.
• Advise and provide expert knowledge on the technical feasibility of the proposed deliverables.
• Identify and address application and data issues that affect application integrity.
• Work with Developers to ensure that the detailed technical design is fully understood.
• Assist in providing effort estimates for new projects and initiatives.
• Develop, implement, maintain, and improve solutions/processes that maximize system availability and efficiency.
• Deliver effective solutions by meeting key project milestones and overall project deliverables on time and within budget.
• Ensure defect-free programming by testing and debugging using available tools.
• Adhere to standard security coding practices.
• Ensure timely completion of work volumes on a daily basis.
• Work effectively as a team and support other members of the team.
• Comply with agile methodology, SDLC, and project management methodology.
• Consult on the development of the System Requirements Specification (SRS) with Business Analysts.

Other Qualifications/Skills/Experience:

• 2+ years' experience in Salesforce Marketing Cloud with a focus on Marketing Cloud Personalization (formerly Interaction Studio).
• Develop solutions to business requirements using Salesforce and Force.com platform capabilities.
• Good understanding of Salesforce platform and out-of-box features.
• Creative problem solver with the ability to understand, develop, and enhance customized solutions.
• Familiarity with tools like Bitbucket/Git, Eclipse, RAD, JIRA, and Confluence.
• Strong verbal and written communication skills.
• Superior multi-tasking skills and the ability to work in a fast-paced environment.
• Build personas, storyboards, flowcharts, wireframes, and prototypes.
• Work closely with other designers and engineers to ship extraordinary products.
• Develop software that is reliable and scalable.
• Effective time and task management skills.
• Knowledge of business organization, Bank standards, infrastructure, architecture, and technology.
• Strong customer orientation and a professional approach.
• Self-motivated team player with high energy.
• A positive can-do attitude with openness to promoting knowledge sharing.

Specific Educational Requirements/Accreditations:

University/college degree or equivalent work experience.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Our Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals.

Additional Information:

Please be advised that this job opportunity is subject to provincial regulation for employment purposes.

Colleague Development:

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.

Training & Onboarding:

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process:

We'll reach out to candidates of interest to schedule an interview.

Accommodation:

Your accessibility is important to us. Please let us know if you'd like accommodations to help us remove barriers.

Language Requirement (Quebec only):

Sans Objet