Salesforce Business Analyst (On-Site- Montreal)

Salesforce Business Analyst (On-Site- Montreal)

We are looking for an experienced Salesforce Business Analyst to join our client's team in Montreal, QC. The ideal candidate will have a strong understanding of Salesforce, CRM systems, and business processes.

Responsibilities:

• Work with stakeholders to define business requirements and objectives
• Analyze existing Salesforce system and identify areas of improvement
• Develop and implement Salesforce solutions to meet business needs
• Develop and maintain documentation related to Salesforce system (i.e. use cases, user stories, process flows, business rules, UI mock-ups)
• Test and debug applications
• Monitor system performance and troubleshoot issues
• Provide training and technical support to users
• Develop reports and dashboards
• Develop custom objects and fields
• Integrate Salesforce with other systems

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or related field
• 5+ years of experience in Salesforce Lightning system administration
• 3+ years of Business Analyst / Business Systems Analysis experience that includes gathering & documenting software requirements
• Experience with Salesforce customization and integration (preferably with SAP ERP)
• Knowledge of Salesforce products, features, and best practices
• Strong problem-solving and communication skills
• Ability to work independently and as part of a team

Bill Rate: $65/hr for approx 40 hours per week
Type: Contract
Location: 100% On-Site (Montreal)