Sales Support Coordinator

Sales Support Coordinator, Sense Colour Business Unit APAC - Your future position?

Reporting to: Key Account Manager, Sense Colour BU

In this exciting role, you will support our Sense Colour BU and gain experience collaborating on a regional level.

Main Responsibilities

1. Be the back up and business support for Key Account Manager(s)
2. Cultivate customer relationships within portfolio of accounts
3. Prepare and maintain Customer Directories for own KAM(s) Account List
4. Prepare price quotes for review by KAM before confirmation to Customers, and record prices in all Givaudan systems
5. Help manage commercial projects by monitoring progress and samples, identify customer requirements and follow-up on customer submissions
6. Review documents for all “In Progress” projects for weekly technical meetings
7. Prepare customer presentations and service review documents where required by KAM(s)
8. Participate in bi-monthly segment meetings and business reviews
9. Ensure an organised service on all aspects of Customer Documentation, Questionnaires, Product Information Documents, etc.
10. Prepare monthly report of New Wins in order to help transition Customer projects from scale up to production
11. Investigate and help resolve customer complaints.
12. Assist KAM(s) in the preparation of the Account Development Plans (ADP)
13. Monitor customer market products, and brands using Global New Product Database and programmes such as Mintel, The Grocer etc.
14. Prepare results for Monthly review with KAM(s)

Main Requirements

1. 2+ years of experience in a role supporting sales manager(s)
2. Experience in developing basic Account Development Plan

Attractive package with benefits.

Excellent opportunities for progressive learning and development.

A creative team environment that will inspire you.

Comprehensive healthcare plans.

Paid time off.

How do your skills match this job?

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Sales Support Coordinator?
• Do you have experience in a role which requires relationship management experience?
• Do you have customer service experience?