sales supervisor - retail

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Tasks:

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision:

• 5-10 people
• Retail salespersons and sales clerks

Work conditions and physical capabilities:

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability:

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player