sales supervisor

Minimum Education

• Secondary (high) school graduation certificate

Work Setting

• On-site customer service

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Perform same duties as workers supervised

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Team player
• Initiative
• Judgement

Experience

• 2 years to less than 3 years