Sales Specialist Representative

Job Description Summary

Sales Specialist Representative - Immunology - Rheumatology

Location: East of the province of Quebec, #LI-Hybrid

Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.

About the role:

The Rheumatology Sales Consultant will be responsible for driving sales growth, market share, and brand loyalty for our Immunology portfolio in the Eastern Quebec region (Quebec City, Trois-Rivières, Rimouski, Chicoutimi, Gaspé). This role involves collaborating with healthcare professionals, particularly rheumatologists and related specialists, to provide education, product information, and support that leads to optimal results. This position requires a motivated individual with a proven track record in specialty pharmaceutical sales, excellent communication skills, strong collaboration, and the ability to navigate a competitive market landscape.

This role reports to the Associate Director of Sales and works closely with the Immunology team.

Key Responsibilities:

• Develop business plans and implement related activities such as customer events and sales presentations required to achieve agreed targets.
• Accountable for achieving agreed sales, productivity, and performance targets within agreed budgets and timelines.
• Provide support to key accounts/hospital networks, market access support including referral networks.
• Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors.
• Achieve agreed contact, coverage, and frequency targets through various communication channels.
• Ensure customer satisfaction and best-in-class customer relationships.
• Contribute positively to the Sales and Marketing team through cooperative relationships and collaborative efforts to achieve team and company goals.
• Timely and accurate reporting of technical complaints/adverse events/special case scenarios related to products Novartis within 24 hours of receipt.

Essential Requirements:

• Minimum 5 years of sales experience.
• Excellent interpersonal, organizational, communication, and presentation skills with a history of working in a highly competitive environment.
• Ability to work successfully in a matrix environment.
• Knowledge of the healthcare system.
• Strong business acumen to address and address issues and opportunities.

Desirable Requirements:

• Experience in rheumatology.
• Experience in the sale of organic products is an asset.

Skills Desired:

Account Management, Commercial Excellence, Communication, Compliance, Conflict Management, Cross-Functional Work, Customer Insights, Ethics, Healthcare Industry, Influencing Skills, Negotiation, Sales, Technical Skills.