Sales Operations Specialist

We are looking for a Sales Operations Specialist to join our growing Sales Operations Team. This individual will be primarily responsible for supporting our Sales Funnels. To be successful in this role, you will have experience working cross functionally, experience in building reports and dashboards (ideally in Salesforce), and you have an eye for problem solving. Using data to drive decisions is in your wheelhouse, and you’re not afraid to get your hands dirty to turn trouble into an opportunity.

What You'll Do

1. Support the Sales Team by leveraging our tech stack to help the team be more efficient and effective
2. Participate in reporting, dashboard creation and data management requests across Salesforce & Excel
3. Provide analysis and strategic insights from the teams performance data
4. Assist the Sales Operations team in understanding process bottlenecks and inconsistencies while facilitating continuous process improvements
5. Look for opportunities to optimize sales channels; identify, scope and implement these opportunities with support of sales management

What You Bring

1. You have 1-3 years of experience in an operational role within a SaaS organization
2. You have successfully completed a University or College Degree in a relevant field (ie. Business Admin)
3. You are familiar with CRMs (Salesforce is a bonus) with experience pulling reports, building dashboards and looking at metrics
4. You have experience managing 3rd party vendor relationships and tools
5. You are a business analyst with the ability to understand the “why” and not just the “what”
6. You have demonstrated experience taking on projects, quickly making an impact, and handing it off better shape than you received it
7. You are a natural leader, with a proven track record of moving initiatives forward without having direct control/oversight of resources in matrixed environments
8. You are always promoting a solution-orientated attitude while working across different teams in a fast-paced environment

What We Offer

At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.

The Perks:

• Generous Time Off Program
• Health, Dental, and Vision Benefits
• Flexible Health and Wellness Plan
• Parental Leave & top up
• Employee Assistance Program
• Professional Development
• Volunteer Program
• Monthly Lunches

About Us

TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.