Sales Operations Manager

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Role

We're looking for a Sales Operations Manager to join our dynamic Revenue Operations team. In this role, your main responsibility will be to ensure our commercial and marketing leaders and team members have the processes, systems, and reporting in place to succeed. You will assess current workflows, identify areas of friction and implement solutions that drive revenue growth. This includes having a good understanding of the current processes and systems, along with the company’s targets and goals. You will help maintain our sales hub, provide trainings and guidance to commercial teams, improve the onboarding experience, ensure data integrity, and develop reports in our CRM. This role is central to driving operational excellence at Flywheel.

What You Will Do:

• Ensure commercial and marketing teams have access to the necessary tools and that those tools are fully integrated and reportable.
• Understand the entire customer journey to implement processes that will enable client and revenue growth.
• Work cross functionally (Marketing Ops, DevOps, CS Ops, FinOps, Sales) to ensure internal processes are adhered to and data capture is accurate.
• Develop and deliver training programs for sales teams on tools, processes, and best practices.
• Work with sales leadership to onboard new team members effectively.
• Establish data quality standards and ensure consistent adherence across teams.
• Conduct regular audits to ensure data cleanliness and accuracy in Salesforce.
• Act as a liaison between sales teams and leadership, ensuring smooth communication of updates and changes.
• Maintain our sales hub with key documentation for the team.

Who You Are:

• You have experience (ideally 3+ years) in Sales Operations, Salesforce administration, or a related field.
• You are knowledgeable of B2B sales and marketing processes and systems (Salesforce, SalesLoft, LinkedIn Navigator, among others).
• You are a driver of efficiency – you are able proactively identify gaps and implement strategies to streamline processes and optimize workflows.
• You have experience identifying and removing barriers to commercial growth.
• You are proficient at building reports and dashboards in Salesforce and Google Sheets/Excel.
• You can understand what data is saying and ensure data is easily accessible and digestible to the appropriate audiences.
• You have excellent written and verbal communication skills.
• You are results-oriented with a sense of urgency and can see things through to completion.
• Ability to work and deliver independently and in a team environment.

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week.
• Flexible vacation time.
• Great learning and development opportunities.
• Benefits that help you live your best life.
• Parental leave and benefits.
• Volunteering opportunities.
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.