Sales Lead

Location: Sydney, NS

Term: Permanent, Full Time (40 hours per week), Days

Anticipated Start Date: ASAP

Type: In-Office Only

At Protocase, we’re more than just a leading custom manufacturer; we’re the heartbeat of innovation here on the island of Cape Breton, which boasts stunning natural landscapes and a warm, welcoming culture. As the largest private employer in the region, and with our 16,000+ customers including NASA, SpaceX, Boeing (and more!), we’re driven by a passion for turning ideas into reality. Right now, we’re looking for enthusiastic individuals to join our dynamic sales team as a Sales Lead. Imagine being part of a company where your work truly matters—where you’re not just meeting quotas, but making a real impact every single day.

Learn more about Protocase: https://www.protocase.com/

About The Opportunity

As a Sales Lead at Protocase, you’ll be responsible for mentoring our sales team toward their goals and in turn, driving new business opportunities. Day to day responsibilities could include but are not limited to:

• Supporting a team of sales representatives to achieve individual and team growth targets.
• Leading by example with an emphasis on shared values, coaching, and accountability.
• Guiding team in maintaining strong client relationships by ensuring we clearly understand their needs and our manufacturing capabilities.
• Measuring and analysing team sales metrics and executing strategies toward continuous improvement.
• Collaborating with other teams (such as production, research and development, marketing, and more!) to ensure customer satisfaction.

About You

We are open to candidates with all levels of experience - we hire for more than what is on paper. Some things that could make your application stand out could be your:

• Experience in a leadership role with a proven track record of success in team building (sales environment an asset).
• Strong computer literacy - Microsoft Office suite (Outlook, Excel, Word) and ability to learn new software platforms.
• Familiarity with sales processes, strategies, and practices.
• Growth mindset and accountability - you're driven to learn and improve.
• Superb communication skills (both oral and written English).
• A passion and energy that shines through when it comes to supporting your team in solving challenges and achieving goals.

Why Protocase?

Perhaps you’re working in a call center, or in a leadership role that pays the bills but doesn’t fuel your passion. You might have decent benefits and a stable schedule, but is there something missing? The workplace culture? The excitement and autonomy? That’s where we’re different. At Protocase, your work isn’t just fulfilling—it’s transformative. You’ll be part of a culture that celebrates collaboration, innovation, and one in which your success and the success of the company are one in the same! We provide productivity-based commissions (you get out what you put in!), along with a supportive culture that feels more like a community than a workplace.

The total compensation package for this role starts ranging between $47,000 and $60,000 CAD. You will also enjoy the following benefits:

• Training and Growth: We are proud to offer Leadership Training and other skills development opportunities.
• Comprehensive Health Care Plan: Includes Medical, Dental, Life Insurance, and Group Insurance.
• Countless Community Discounts: At local shops and restaurants.
• YMCA Membership & Pension Plan: Access a cost-shared YMCA membership at 3 months of employment and a Registered Retirement Savings Plan with employer contributions at 6 months employment.
• Vacation: Receive two weeks of vacation, increasing to three weeks after three years, and four weeks after five years.
• Social Events: Join in on regular social events, including seasonal parties and weekly team lunches.
• Immigration Support: Protocase is proud to support many of our employees with their Immigration applications under the AIP.
• Lifestyle of Cape Breton, Nova Scotia: Enjoy breathtaking hiking trails, stunning beaches, nearby golf and skiing, live music, and a vibrant culture—a lifestyle that marries nature and the great outdoors with a sense of friendship and community unlike anywhere else.
• Travel Opportunities: While not required, those who are interested often travel to locations around the globe to support our customers.

Current team members say it best:

"Working here isn’t just a job—it’s a fulfilling career where your input matters, and you’re part of a supportive, growing team. We invest in our people, and in return, they bring their best every single day."
"It feels like my opinion actually matters when issues or ideas are brought up. My direct supervisor has always been there for help and guidance along the way."
"Other companies tell down the chain, whereas we have a listen-upwards mentality."

If you’re ready to leave behind the ordinary and step into a role where you can thrive, Protocase is the place for you. Join us, and let’s build something incredible together.