Sales Excellence, Learning And Development Manager

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title:

Sales Excellence, Learning and Development Manager

Location:

Canada

Job Description

Are you passionate about empowering sales teams and driving excellence in training and development? We are seeking a dynamic Sales Excellence, Learning and Development Manager to lead our initiatives at Nemo. In this pivotal role, you will design, implement, and manage training programs that maximize the potential of our Commercial Sales Teams.

Key Responsibilities

1. Strategic Leadership: Drive the Nemo Commercial Sales Excellence strategy to enhance the effectiveness of our sales force.
2. Training Development: Create and execute comprehensive training programs, including new hire orientation and product training, ensuring alignment across Business Units and global teams.
3. Field Engagement: Collaborate with sales teams in the field to assess training needs and evaluate program effectiveness.
4. Cross-Functional Collaboration: Work seamlessly with marketing, compliance, medical affairs, and other functions to optimize sales effectiveness.
5. Omnichannel Engagement: Leverage tools such as Veeva, SFDC MC, and PowerBI to enhance customer engagement strategies.
6. Performance Tracking: Monitor sales performance metrics to measure the impact of training programs and drive continuous improvement.
7. Material Development: Contribute to the creation and selection of training materials while identifying ongoing training needs.
8. Sales Excellence Promotion: Foster a culture of sales excellence through metrics management, customer segmentation, and targeted coaching.

Skills & Qualifications

1. Bachelor, Masters, or equivalent in Education, Adult Learning, Pharma related degrees.
2. Experience in launching new products (ideally biologics)
3. 5 or more years proven progressive commercial operations experience in a broad range of relevant therapeutic areas in the life sciences industry, including management and leadership roles.
4. Solid comprehension of adult learning and development principles and methods, as well as social persuasion techniques.
5. Demonstrated ability to operate cross-functionally and build relationships with internal and external customers.
6. Experience in training and development and train-the-trainer experience is essential.
7. Experience in the design and execution of training and leadership programs.
8. Must be proficient in MS Office including PowerPoint as well as latest technological advances in training equipment, software, and materials.
9. Must be current in new training methods, techniques of competitors, and pending introduction of new company and competitor products to ensure current and effective training programs for sales personnel.

Next Steps

1. If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
2. The next step is a virtual conversation with the hiring manager.
3. The final step is a panel conversation with the extended team.

What we offer in return

1. A great work environment with an inspiring work ambiance;
2. Growth and development possibilities;
3. An excellent benefits program starting day one;
4. Pension program after one year of service (company contribution of up to 10%);
5. Tuition Reimbursements;
6. Service awards program.

Our people make a difference. At Galderma, you'll work with people who are like you, and people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.