Sales Associate II

Coach

Burlington, ON, CA

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

We are currently seeking Sales Associates to work at our [SHOPPING CENTER NAME] store in [CITY, STATE].

Responsibilities

1. Deliver renowned and authentic service that creates a Modern Luxury customer experience.
2. Develop product knowledge skills and remain aware of current collections that are in-store and online; cascade and train information to the broader team.
3. Achieve and exceed goals through sales strategies, clienteling, sourcing new customers, and maintaining and building productive long-term relationships with existing customers.
4. Support an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.
5. Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends, and customer shopping behaviors; share with customers as appropriate.

Qualifications

1. 1-3 years of previous selling experience in a luxury retail service environment preferred.
2. High school diploma or equivalent; college degree preferred.
3. Knowledge of cash register systems and basic computer skills.
4. Ability to communicate effectively with customers and team (both oral and written).
5. Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and holidays.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.