Sales Associate

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Mens Apparel, Sales Associate

The Sales Associate - Mens Apparel develops deep, long-lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results.

Specific responsibilities include (but are not limited to) the following:

1. Consistently deliver extraordinary service to all customers.
2. Exceed all sales and service goals and targets.
3. Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients.
4. Perform floor recovery, visual merchandising, price change, and related sales support tasks.
5. Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc.

The ideal candidate:

1. Minimum of 4+ years experience in a commission-based luxury sales environment.
2. Consistent sales performance with demonstrated results in achieving and exceeding sales quota required.
3. Ability to work a flexible schedule including evenings, weekends, and holiday availability.
4. Highly collaborative; working with and through others in a team-oriented environment.
5. Leverages social media platforms to promote themselves as a fashion influencer and build personal brand.
6. Skilled at using multiple channels of technology to strengthen existing relationships, drive new client acquisition & stay connected.
7. Has a strong understanding of current and emerging trends in fashion.
8. Possesses a broad range of product knowledge across all merchandise categories in the store.
9. Takes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potential.

The measures of success:

1. Contribution to financial objectives.
2. Individual objectives linked to the achievement of department goals.
3. Feedback from internal and external clients.

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities, and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.