Sales Associate

• One-to-one sales and product demonstration.
• Ensure exceptional standards are achieved and maintained.
• Maximize stock potential through effective merchandising and display standards, promotions, and use of Point of Sales materials.
• Ability to up-sell other products and maximize one-to-one sales opportunities.
• To work alongside management, maximize profits, exceed clients' requirements and set an amazing standard of customer service.
• General administration: consultations, returns, repairs, workshops, etc.
• To converse with clients via the use of telephone, email, and live chat to drive sales.

Requirements

• At least 2 years of luxury retail sales experience, ideally in jewelry.
• Experience liaising with high-end clientele is advantageous.
• Confident telephone manner.
• Proactive team player.
• Problem-solving: employ critical thinking to identify possible solutions.
• Flexibility: Be able to adapt quickly and efficiently in line with the changing needs of the role.
• Have a keen interest in new software and the ability to learn new systems quickly.

Corporate Culture

• They are an equal opportunity employer committed to providing a work environment that supports, inspires, and respects all individuals. They do not discriminate based on gender, race, color, religion, age, disability, belief, sexual orientation, marital status, or are disadvantaged by conditions or requirements which cannot be shown.