RQ00099 - ServiceNow Business Analyst

We have received a new requirement from one of the ministries in Ontario. Kindly fill the skill matrix and references as soon as possible as the job closes soon and send it to the email given. Please refer to the details provided below:

We are unable to submit a candidate without below mandatory documents.

1. Please ensure that your resume is updated and provided in Word format.
2. To facilitate our evaluation process, please fill out the attached Skills Matrix and provide your references accordingly.
3. We kindly request that you specify your expected hourly rate.
4. Kindly Provide your Work Authorization.
5. Kindly share with us your LinkedIn Profile ID.

Job Title: RQ00099 - ServiceNow Business Analyst

Client: Metrolinx

Work Location: 277 Front St W, Toronto, ON M5V 2X4

Job Type: Hybrid

Estimated Start Date: 2024-11-25

Estimated End Date: 2025-04-05

#Business Days: 95.00

Hours per day or Week: 7.25 hours per day (5 Days)

To check the detailed description and matrix visit our website: Click here

https://thethinkbeyond.com/Job-Details/RQ00099-ServiceNow-Business-Analyst-ON

We're excited to invite you to join our company's WhatsApp group dedicated to new job postings. Your insights and contributions would be incredibly valuable. Please use the link below to join: https://chat.whatsapp.com/DwVITx9uaiELQflTDdCv33. We look forward to your participation!

(NOTE: Share required documents to pawankumar@thethinkbeyond.com by Friday, December 20, 11:05 AM EST.)

Description

Candidates for this role should have at least 5 years of experience in Business Analysis using ServiceNow. They should also have a broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery.

The successful candidate will be able to demonstrate a good understanding of a broad range of technologies and how they work together to deliver services to fulfill a business requirement. They will be able to explain the core principles of Business Analysis, and how it relates to SDLC within the ITIL framework.

Required Skills:

• 5 years' experience in Business Analysis using ServiceNow
• ServiceNow CMDB data model (CSDM)
• ServiceNow ITSM, ITOM discovery & Service Mapping
• ServiceNow Agile 2.0
• ServiceNow ServicePortal
• Ability to discuss requirements and troubleshoot with Business Analysts, Scrum Masters, and Engineers.

Nice to Have Skills:

• Business application architecture
• Familiarity with Infrastructure (Windows Server, Linux), Virtualization (VMware, Hyper-V) and Network architecture (switches, routers, firewalls, OSI network model).

If you are interested in learning more about this opportunity, we kindly request that you share the necessary documents. However, if this opportunity does not align with your current interests or responsibilities, please feel free to forward this email to any individuals who may be interested, or provide us with their contact information. We appreciate your attention to this matter.